Assoc. Dir. IES CIS Governance Service Delivery

The Associate Director IES CIS Governance Service Delivery will be responsible for ensuring delivery excellence and governance for enterprise-wide strategic programs delivered by the Cloud and IT infrastructure organization. Efficiently managing stakeholder engagements and program communications will be key in this role. Additionally, the role involves developing and implementing comprehensive organizational operational policies based on long-term strategic priorities. The ideal candidate should have a minimum of 15 years of total work experience in the IT industry, with at least 10 years of experience in operational policy development, governance, stakeholder management, and program governance. Key Responsibilities: - Business stakeholder management and engagement: Engage with key business stakeholders to understand their needs and ensure alignment with business priorities. Coordinate with various departments to facilitate the seamless integration of cloud and infrastructure solutions, driving initiatives that enhance operational efficiency and innovation. Communicate effectively with stakeholders, providing regular updates on program progress and addressing concerns or challenges. - Cross-Functional Team Collaboration and Program Governance: Collaborate with cross-functional teams to plan, manage, and track dependencies for strategic programs. Proactively identify and mitigate risks, ensuring potential issues are addressed before impacting project timelines. Schedule interdependent activities and harmonize efforts across teams for common deliverables. - Develop and Implement governance framework for IT Infrastructure Strategies and Policies: Create and execute an objective and measurable governance framework for IT infrastructure strategies and policies aligned with the company's business goals. Ensure technology and service strategies are translated into action through persistent governance. - Prepare CIS Operational Policy Documents: Develop CIS policy documents aligned with strategic roadmaps and objectives. - Collaborate with DDIT stakeholders on policy framework: Work with Information Security and Compliance, Architecture, Platform and Data teams to ensure alignment of cloud and IT infrastructure policies with organizational priorities. - Monitor and Evaluate Performance: Continuously monitor and evaluate the performance of cloud and IT infrastructure policies and governance framework, making recommendations for improvements. - Generate and Analyze Reports: Create comprehensive reports to track performance, monitor compliance of policies, and support decision-making processes. Mandatory Skills: - Minimum 15 years of total work experience in the IT industry. - Minimum 10 years of experience in IT infrastructure strategy and roadmap preparation and presentation. - Strong understanding of enterprise architecture and security standards. - Knowledge of ITSM processes and compliance monitoring. - Ability to drive governance for architecture standards. - Excellent communication and presentation skills. Desired Skills: - Experience with cloud infrastructure services (AWS, Azure, GCP). - Knowledge of financial and operational requirements for IT infrastructure. - Strong analytical and problem-solving skills. - Ability to work collaboratively with various departments. - Experience in providing governance and support for business and technical applications. Novartis is committed to building an inclusive work environment and diverse teams representative of the patients and communities served. If you are passionate about helping people and wish to be part of a community that drives breakthroughs to change patients" lives, consider joining Novartis to create a brighter future together.,