Assistant Vice President

Plan, develop and execute the operational strategy for the business unit to ensure client satisfaction, revenue growth and profitability for the business unit. Ensure efficient service delivery, revenue management, operational planning, and mining within existing clients for new business opportunity through sustained delivery.Essential FunctionsGrow account in all LOB’s Operations Management, Analytics and ConsultingDeliver savings to Client operations with appropriate sign offsEnsure that given client operations are run efficiently to ensure higher profitability ;Maintain and increase FTEs as per the budgetGenerate additional revenue ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;Reducing operational costs ; ; ; ; ; ; ; ; ;Evaluate spans of BAU and low complexity processesFTE headcountRevenue from the ;BU Vs. TargetDeliver guaranteed productivity improvement Gross Margin for the BU ;MEI (Manpower Efficiency Index)Ensure client satisfaction on all SLA’s and given parameters ;