Assistant Service Delivery Manager

Clarion Technologies

5 - 8 years

7 - 11 Lacs

Pune

Posted:1 month ago| Platform:

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Skills Required

Relationship management MS SQL Front end Coding Enterprise architecture System design test driven development microsoft Project delivery Continuous improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Technology Delivery (60-70%)

Hands-on Technical Leadership: Deep understanding and expertise in development using the Microsoft tech stack including C#, .NET 4.0+, ASP.NET, MVC, Web API, and MS SQL Server
Front-end Development: Strong experience in leading teams using modern front-end technologies like Angularjs, Vuejs, or JavaScript
Agile & Scrum Leadership: Lead teams through the Agile cadence, including daily stand-ups with UK teams, sprint planning, backlog management, in-sprint development & testing, and retrospectives to drive continuous improvement
System Design & Architecture: Strong grasp of enterprise architecture, understanding of design decisions and their long-term impact
Test-Driven Development: Promote industry best practices, mentor teams, and drive code quality through peer reviews and clean coding principles
DevOps & CI/CD: Deep understanding of DevOps tools and execution across the full CI/CD lifecycle

Delivery Management (30-40%)

Stakeholder & Relationship Management: Build and maintain strong relationships with international clients, understanding their business needs and ensuring high customer satisfaction
Project Delivery & Governance: Plan and conduct Monthly & Quarterly Business Reviews, ensure high levels of quality, tech excellence, and timely project deliveries
Revenue & Profitability Growth: Drive revenue growth and profitability, working closely with cross-functional teams including Sales, Technology, Talent Acquisition, and RMG
Talent Development & Employee Engagement: Build high-performing teams, ensure continuous learning, and control attrition
Operational Excellence: Handle escalations, optimize processes, and drive efficiency in service delivery

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