A. Overall Purpose of The Job This role entails the recruitment and onboarding responsibilities for all departments within International SOS. B. Key Responsibilities Specific Responsibilities To recruit high caliber staff with the right skills for the job, through effective marketing of job opportunities, orientation programs and through promoting the Company as an employer of choice within the community. To get involved directly in the recruitment function by ensuring suitable and innovative methods for recruiting, screening, selecting, and hiring staff that meet the internal customers need. Maintain and update required Recruitment MIS to support the Human Resource Team in timely reporting and submission of HR reports. Screen candidates by reviewing resumes and job applications and performing phone screenings. Stay abreast of recruiting trends and best practices. Onboarding & Induction Organise and deliver the Induction program. Act as an internal consultant to support the integration and onboarding of all hires. Communicate with new hires before joining to provide necessary onboarding information and ensure the locations are prepared to support their induction. Other Duties To work within and adhere to all Intl. SOS policies and procedures. To carry out any other reasonable duties as requested by the line manager and other senior management members. C. Job Profile Required Skills and Knowledge Candidates must be from healthcare background. Good organizational and administrative skills. Creative & out of the box thinking. Ability to interact effectively and demonstrate appropriate business conduct and ethical principles. Interact effectively with management and customers at all levels and with different backgrounds and perspectives. Adapt his/her position, decision, and/or strategy based on changing information and/or circumstances. Able to work in a calm, logical and professional manner at all times; Skills / Knowledge: IT literate and proficient in the use of contemporary computer software including Microsoft Outlook, Excel, Power Point. Required Competencies Communication Excellent written and oral communication in English is a must; good knowledge of local language. Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others. Planning & Organizing Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritizes tasks and resources, establishes milestones and sets realistic expectations of own self. Ethics and Values Adheres to an appropriate and effective set of Core Values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Teamwork Actively encourages a team culture, performs own team duties responsibly and effectively, builds trust and supports team members. Problem solving Uses logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesnt stop at first answers. Result orientation Effectively sets and achieves realistic goals, monitors own progress and assesses quality, develops and follows action plans, seeks feedback and modifies accordingly. Decision Making Makes decision(s) in a timely manner, sometimes with incomplete information and under tight deadlines and pressure. Initiative and Innovation Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, and takes productive action without being asked. Ability to work under pressure Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms. Required Work Experience 2+ years' experience in healthcare recruitment mandatory. Required Qualifications Graduate in any stream. Required Languages English and local language.

* This is a Full-time Contractual role (one year) Position Overview As a Business Analyst at our Occupational Health Clinic, you will play a crucial role in ensuring the accuracy, integrity, and security of clinical data. Your responsibilities will involve managing data collection, processing, and analysis to support internal and client reporting requirements. You will collaborate closely with other teams (operations, medical as well as technology partners) to ensure compliance with clients data reporting requirements and maintain data integrity and quality for International SOS Occupational Health Services. Key Responsibilities Clinical Data Management: Design and implement clinical data management plans. Develop data entry guidelines and SOPs for the OH team. Oversee data quality. Ensure accurate and complete data collection. Build robust reporting capabilities using tools like PowerBI Collaboration: Work closely with medical, operations and technology partner teams. Address and resolve client data-related issues promptly. Generate accurate data summaries and reports for OH services as per contracted agreements for each client. Clinical Data Integrity and Compliance: Create standard operating procedures for clinical data entry, harvesting, analysis and reporting. Train relevant OH team members on the developed SOPs Maintain data integrity for surprise internal and external audits Operational and Billing Data Management: Create standard operating procedure to track cases handled for each client and generate reports for billing purposes Liaise with finance team for monthly reconciliation of billing data Cross-Functional Collaboration: Collaborate with other departments and teams. Ensure timely and accurate data delivery. Additional Responsibilities To work within and promote all International SOSs policies, procedures and corporate values. To be aware of International SOS policies, practices and procedures and actively participate in the ongoing development and enhancement of these important areas of our business. Undertaking project work or reasonable duties as requested by direct Manager Maintain personal ongoing credentialing of all related skills, qualifications and knowledge needed to complete the defined role and comply with relevant authorities. Qualifications and Skills Bachelors degree in a relevant field (e.g., Health Informatics, Life Sciences, Computer Science). Prior experience in clinical data management Experience in working with large, complex datasets Familiarity with regulatory clinical data management guidelines (data retention periods etc.) and industry best practices. Attention to detail and problem-solving abilities. Good communication and teamwork skills. Proficiency in using data management tools and software ( PowerBI skills mandatory ). Required Languages English Required Skills and Abilities Excellent communication and written English Professional communication, presentation and interpersonal skills Time management Team player Confident decision making Able to work in a matrix and functional organization

B. Overall Purpose of The Job (Brief description of the primary purpose of this position) The People Operations & Engagement (PO&E) Specialist provides operational support and mass communicates with the people of Medical Services on all PO&E related matters. This role is responsible for maintaining the PO&E data, communications, organisational charts, and analytics to enable the seamless delivery of the Medical Services Business Line (MSBL) people roadmap. The position will be a vital part of the Medical Services HR team and work closely with the Medical Services HR leadership and other internal teams. C. Key Responsibilities Internal Communications Supports internal communications with pre-set templates and cascades the Group corporate and regional messaging across the MS population; Contributes to cascading organisation-wide internal communication plans to effectively communicate business priorities, organisational changes, people updates and major projects progress. Supports with drafting, designing and presenting customised business communications as needed; Supports the digitalisation of internal communication content. Owns and manages the mailbox and Distribution Lists as required to ensure effective cascading of corporate and people communications People Sourcing Coordinates the upkeep of recruitment tools, job descriptions, psychometric tests, etc.; Supports the PO&E Lead with maintaining effective working relationships with internal and external recruiters and ensuring they understand the vacancy requirements and manage their expectations during the recruitment process; Maintains recruitment and candidates records and ensures compliance with internal policy and procedures; Provides regular updates and maintains recruitment reports to monitor and track progress; Organizational Development Manages the library of organisation charts for MSBL; Documents organisation design changes and accurately updates the organisation charts; Contributes to process and policy improvement initiatives and assists with updating HR policy documents as required Engagement Uses a data-driven approach to analyse and recognise patterns in employee data (i.e. metrics such as employee survey results and turnover etc.) to create reports with recommendations; Contributes the employee engagement activities through various projects; Projects Support and project manage process improvement projects; Contributes to the delivery of projects within the Medical Services HR ecosystem; Contributes as SME with the rollout of Group and Regional initiatives and other functions as required. Systems, Recordkeeping and Reporting Responsible for updating and maintaining systems and records on myHR and other internal systems as needed; Manages the internal HR processes for the Medical Services HR team, such as creating job requisitions, etc.; Coordinates with local and global MSBL HR teams as needed to collect data required for reporting; Create regular reports on people and business metrics. Global Talent Mobility Work with IAS to support with the smooth deployment of people globally; Monitor compliance with Group mobility policy for internal transfers; Develop data analysis and reporting on internal transfers Legal and Compliance Ensure the delivery of compliance control as per International SOS standards; Work closely with legal to address employment-related liabilities; OH&S Responsibility It is a requirement of the Intl.SOS Occupational Health & Safety (OH&S) Management System that all staff know & apply their OH&S responsibilities in their day to day routine activities. The below listed OH&S responsibilities are to be applied in conjunction with the other responsibilities listed in your job description / job statement. Work safely to protect themselves and others from injury. Report any work hazards. Everyone in the workplace shares this responsibility equally. Undertake all mandatory training as required. Comply with all health and safety procedures including correctly wearing all Personal Protective Equipment (PPE) provided. Report any workplace injury, illness or near misses. It is important to notify supervisors or employers of all injuries, no matter how insignificant they seem. Understand emergency procedures and the location of the first aid kit and AED. Ask questions to check or clarify any issues relate to OH&S training, tasks or any issue that may affect safety in the workplace. D. Job Profile Required Skills & Competencies (Critical behaviours necessary to successfully perform the job) Ability to manage data collection programs and mass communications; Strong analytical skills supported by excellent Excel and Visio skills; Ability to analyse engagement data and provide logical explanations based on patterns; Excellent time management, attention to detail, and organisational skills; Strong team player and unafraid to present new creative ideas; Excellent communication and presentation skills; Ability to communicate and positively receive feedback. Required Work Experience (Brief description of the job-related experience needed to perform the job) 5+ years of working experience in HR operations; Experienced in people operations & engagement initiatives; Recruitment and related processes experience; Experience with global HRIS systems (myHR); Data analytics and reporting experience; Experience within the service industry (preferred). Required Qualifications (Brief description of the educational background needed to perform the job) Diploma or bachelor's degree in human resources or a related field Required Languages English (fluent, business, both oral and written); Additional languages (advantageous). Travel / Rotation Requirements Travel within the MS Regions, and the head office may be required from time to time. Behaviours Alignment with the Intl.SOS values of Passion, Expertise, Respect, and Care.