Assistant Sales Manager

1.

• Provide leadership and direction to the Tele Sales, Field Marketing, and Sales Coordinator executives.
• Support team members in achieving their individual sales targets through mentorship, coaching, and strategic guidance.
• Liaise with the Accounts team to update product pricing in line with current market trends and provide it to the sales team for effective communication with customers.

2.

• Coordinate/Help with Business Intelligence team to identify potential markets, new opportunities, and key customer segments for the branch.
• Provide the Tele Sales and Field Marketing teams with relevant data provided by the Business Intelligence team to drive targeted outreach and customer engagement.

3.

• Develop strategic sales plans aligning with the managements goal and review the performance of Tele Sales, Field Marketing, and Sales Coordinator teams on a regular basis.
• Ensure alignment of their efforts with overall sales objectives and provide necessary feedback for continuous improvement.

4.

• Act as the primary point of contact for major customers of the branch, building and maintaining strong relationships to ensure long-term business partnerships.
• Address high-level customer concerns, negotiate contracts, and ensure customer satisfaction.

5.

• Set sales targets in coordination with the team and ensure that they are aligned with company objectives.
• Regularly review actual sales performance against targets, identify gaps, and provide corrective actions to meet goals.

6.

• Oversee customer support activities to ensure that clients receive timely responses and effective solutions to their queries and complaints.
• Collaborate with sales executives to ensure seamless post-sales service and support.

7.

• Prepare and submit regular reports on sales activities, targets, achievements, and market trends to the corporate office.
• Provide actionable insights to senior management for decision-making and strategy refinement.