Assistant Restaurant Manager

Job Title

Assistant Restaurant Manager – FOH

Location

Tony’s Kitchen, Kacheripadi

Role Summary

The Assistant Restaurant Manager is responsible for the smooth day-to-day running of the front of house. This role is hands-on and operational — managing people, cash, customers, and stock during service, especially during peak hours. You’re the bridge between the FOH team and management.

This is not a desk job. You are expected to be present on the floor, lead by example, and step in wherever needed.

Key Responsibilities

FOH Team Management

• Supervise and manage the FOH team (servers, cashiers, hosts).

• Prepare weekly FOH rosters and manage shift allocations.

• Ensure punctuality, discipline, grooming, and service standards.

• Train new FOH staff and coach existing staff during service.

• Handle basic staff issues and escalate serious concerns to management.

Customer Handling

• Actively handle guests during busy service hours.

• Resolve customer complaints calmly and professionally.

• Ensure smooth table flow, quick service, and overall guest satisfaction.

• Maintain Tony’s Kitchen service standards at all times.

Cash & Billing

• Handle daily cash operations and billing supervision.

• Ensure correct billing, discounts, and payments.

• Conduct daily cash closing and submit reports to management.

• Coordinate with accounts/management for discrepancies, if any.

Inventory & FOH Stock Control

• Manage FOH inventory (cutlery, crockery, glassware, packaging, disposables, cleaning supplies, etc.).

• Track usage, wastage, and breakages.

• Raise purchase requests and coordinate replenishment.

• Ensure stock availability for smooth service.

Operations & Coordination

• Coordinate with the kitchen team to ensure smooth service flow.

• Ensure cleanliness and readiness of FOH before, during, and after service.

• Ensure compliance with basic hygiene and safety standards.

• Assist management in implementing new systems, SOPs, or promotions.

Skills & Requirements

• Previous experience in a restaurant or hospitality management role (FOH preferred).

• Strong people-handling and communication skills.

• Ability to stay calm and take control during peak hours.

• Basic understanding of billing systems and cash handling.

• Organised, responsible, and solution-oriented.

• Willing to work flexible shifts, including weekends and holidays.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person