Assistant Operations Manager

Role Overview:

The Assistant Manager Operations supports the Manager in the execution of wellness events, including remote coordination of offline activities across multiple cities, vendor liaison, and real-time event oversight. The role bridges communication between clients, partners, and internal teams for seamless execution.

Key Responsibilities:

Event Coordination & Execution

• Coordinate wellness programs (online/offline), including logistics and vendor management.
• Support the execution of offline events at client sites through remote management.
• Assist in the rollout of multi-city events, ensuring timelines, checklists, and SOPs are followed.
• Conduct pre-event vendor checks and dry runs to ensure readiness.

Vendor & Partner Management

• Source and evaluate local vendors for wellness & events in different cities.
• Coordinate documentation, payments, and performance feedback.
• Track service delivery and ensure adherence to quality standards.
• Client & Internal Communication
• Act as point of contact for session scheduling and on-ground execution.
• Escalate issues to Manager with recommended solutions.
• Ensure timely updates to the CM team.
• Process Management & Reporting
• Maintain accurate trackers for sessions, costs, vendors, and feedback.
• Assist in preparing reports on event success and areas of improvement.

Requirements:

• 3 - 5 years of experience in onsite health camps, Annual health checks, events, vendor management, or operations.
• Good interpersonal and communication skills, connects with hospitals & other .
• Tech savvy and detail-oriented.
• Comfortable managing logistics remotely across different cities.