Assistant Officer, Specialist, Wealth Management Operations, Consumer Banking Operations, Technology & Operations

Business Function

Job Purpose

Key Accountabilities

• Implement new processes / initiatives on a local level, which will either help in improving the processing capability or enhance regulatory compliance
• Obtain minimum satisfactory audit rating for the team
• Ensure all activities related to Wealth is adhered with respect to bank guidelines
• Ensure and adhere the defined and agreed SLA/TAT are met
• To drive digitization to reduce manual effort
• Ensure highest customer satisfaction through constantly lowering complaints
  

Job Duties & Responsibilities

• To carry out day-to-day operations with efficient and high-quality delivery in Wealth operations and services
• Liaise with internal and external stakeholders to improve services
• Ensure all activities related to Wealth Ops is adhered with respect to bank guidelines
• Achievement of SLA/ TATs to be ensured on the submissions
• Review efficiencies of processes & aid seniors in improving processes
• Governance standards to be maintained at any time
• Collaborative support for business
• New project support as on when required
  

Experience

• 2 years plus experience in similar role
• Knowledge of Banking Regulation & Internal Control Guidelines
  

Education / Preferred Qualifications

• Basic: Degree in from a recognised university
  

Core Competencies

• Sound knowledge of product & market practices
• Good interpersonal and Analytical Skill
  

Technical Competencies

• Knowledge of Banking Regulation & Internal Control Guidelines
• Good Interpersonal & Analytical Skill
  

Work Relationship

• Direct reporting to Team Lead – Wealth operations
• Working relationship with various branches across India and various departments
  

Primary Location

Job

Schedule

Job Type

Job Posting