Assistant Managers Support / product Consultants

As an Assistant Manager Support at Innervex Technologies, your role will involve supporting customers in implementing our solutions and engaging with both new and existing corporate clients daily. Your primary focus will be on delivering exceptional customer service, ensuring smooth completion of sales orders, and effectively managing a team of support executives to achieve sales targets. **Key Responsibilities:** - Handle customer complaints and feedback, ensuring maximum customer satisfaction and adherence to company quality standards - Attend incoming enquiries both onsite and off-site, identify customer needs, and convert them into sales - Manage telephone account management, respond to customer enquiries, and process orders via telephone, email, or onsite visits - Keep all quotations up to date and dispatch them to clients on the same day - Provide necessary activity reports to the Office - Maintain professionalism and efficiency to achieve total customer satisfaction for clients and company personnel - Develop and maintain relationships with existing customers through meetings, calls, and emails - Negotiate agreement terms and close sales - Gather market and customer information to understand their businesses and requirements **Qualifications Required:** - Excellent written and spoken English, coaching, negotiation, and interpersonal skills - Pleasant telephone manner and strong business presentation skills - Proficiency in IT and communication skills - Attention to detail, enthusiasm, flexibility, and adaptability - Self-motivated with the ability to work independently - Willingness to put in extra hours to contribute to business growth If you are passionate about delivering exceptional customer service, managing sales processes efficiently, and working towards achieving business growth, we encourage you to send your resumes to jobs@innervex.in.,