Assistant Manager, Vendor Management and MIS Claims

Job Title:

Experience Required:

Key Responsibilities:

• Manage the end-to-end vendor management process across PAN India, including on-boarding, billing, performance reviews and Vendor complaint resolution.
• Monitor and share monthly performance metrics of vendors, including Turnaround Time (TAT), quality scores, and hit ratios.
• Handle monthly vendor billing and invoice coordination, ensuring timely processing in collaboration with vendors and the Finance team.
• Regularly monitor and implement penalties and rewards based on vendor performance.
• Manage vendor complaint resolution by seeking explanations, conducting reviews, and initiating disciplinary actions when necessary.
• Ensure timely sharing of allocation MIS reports (including costing and projections) for management review.
• Oversee on-boarding of new vendors with thorough background verification.
• Maintain detailed tracking of costs associated with allocations, re-allocations, and withdrawals.
• Monitor and track daily allocation costs to identify variances or trends.
• Conduct regular audits of vendor billing to address issues such as excess payments, duplicate payments or unallocated case payments.

Qualifications and Skills:

• Graduation from any stream
• 5-7 years of experience in health claim Vendor Management/Allocation Process.
• Ability to analyze large volumes of allocation data, Vendor billing identify trends, and make data-driven decisions
• Proficiency in MS Excel (pivot tables, VLOOKUP, formulas), data visualization tools (Power BI)
• Strong ability to manage multiple tasks, meet deadlines, and ensure timely delivery of reports and Vendor Management.
• Strong knowledge of MIS, including report creation, costing analysis, projection modeling, and performance dashboards.
• In-depth knowledge of data preparation, reconciliation techniques and Vendor allocation methodologies across a large geographic area (PAN India)