Assistant Manager - UI/UX

Department: Digital

Work Mode: On-Site

Location: Gurugram

Key Responsibilities

• Own end-to-end delivery of design projects with measurable business outcomes (engagement, NPS, conversion, etc.).

• Translate insights into actionable design strategies that enhance human experience journeys.

• Guide and review the work of team members, ensuring adherence to design system and research frameworks.

• Partner with Product, Tech, and Business heads to co-create roadmaps and define success metrics.

• Facilitate workshops with cross-functional teams to align business, product and design priorities.

• Support the Manager/Lead in preparing presentations, reports, and insights for senior leadership.

• Manage vendor partners/agencies when required to extend delivery capacity.

Required Skills and Qualifications

• Expertise in UX strategy, user research, and digital product design.

• Strong proficiency in design and research tools (Figma, Analytics & survey platforms).

• Ability to churn out requirement with agility and quality.

• Strong leadership and stakeholder management experience.

• Ability to balance user-centric design/research with business requirements.

• Demonstrated experience in managing projects with multiple stakeholders.• Strong storytelling and presentation skills for leadership forums.

Experience

• 6 to 10 years of experience in UI/UX design and/or UX research with at least 2 years in a people management role.

• Proven track record of managing digital product design independently.

• Bachelor’s or Master’s degree in Design, HCI, Psychology, or related field.

Key Attributes

• Problem-solving mindset with business awareness and growth mindset.

• Ability to coach junior team members and foster collaborative culture.

• Ownership-driven, with strong planning and prioritization skills.

'6E New Career' certified employees will be preferred