Assistant Manager

SBI Card

7 - 8 years

10 - 11 Lacs

gurugram

Posted:3 weeks ago| Platform:

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Skills Required

automation sas ms access mis analytical workflow scheduling ms office analytics sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Identify areas of process improvements standardization implement the requisite changes
Perform Audits process wise Time Motion Studies validate all performance exceptions
Ensure Process wise documentation of SOPs for all reports
Identify and implement opportunities to migrate manual process/exception workflow to Support Central/online portals
Ensure Database Management at various channels
Prepare MIS accurately as per defined timelines and circulate to relevant stakeholder by regular review of DL
Generate Critical reports (which covers financial inputs), Executive Dashboards for Senior Management covering all key business metrics
Ensure policy and process adherence in Reports, MIS preparations
Identify opportunities to automate maximum reports MIS; reduce non value added activities
Set up monitor Tracking mechanism for Timeliness accuracy of the the reports
Facilitate New reporting requirements from Key Stakeholders build logics for the same
Ensure Data and analytics support for the Customer Services team
Coordinate with various teams for any new reporting requirements or modifications in current reports
Come up with improvement opportunities basis observations
Manage and deliver ad hoc request from line and other teams
Ensure smooth transition of regular reports on automated tools like Tableau, Power BI
Ensure automated scheduling of reports so that reports are published to end user even on holidays
Ensure automated dump alignment to end user basis requirement
Perform process documentation and compliance adherence

Measures of Success

Reporting Timeline
Reporting Accuracy
Scheduling Efficiency
Automating key reports of overall reports to be automated
Ad hoc- Data fulfillment within defined TAT
Automation Rationalization of reports, MIS
Process wise Target setting/revision
Timeline Adherence
Data Accuracy
100 SOP documentation as per the current dynamics
Process adherence as per MOU

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