Assistant Manager, RF Mid Office

Job Description

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join the HSBC, Global Trade Solutions - Receivable Finance Services team. Job Introduction This role belongs to the operations job family and the role holder would be working in Receivable Finance Services based out of Mumbai, India. This unit supports the trade working capital, supply chain structured trade finance pan India operations for the Global Trade Solutions business which is an integral part of the Corporate Institutional Banking customer group. Principal Responsibilities GTS - Receivables Finance is in the business of financing of receivables and transactions on an open account basis. Primary responsibility of the RF Services unit is to conduct transactions processing in compliance with the DIMs, GOPs and Bank s policies Ensure transactions and repayments are processed in a timely and error free manner ensuring no operational losses and adhering to all controls Develop effective working relations with clients to ensure operational requirements / specific business practices and needs are adhered to. Maintain sufficient and effective processes and controls identifying and mitigating risks and ensure timely escalation and resolution of all control issues and reputation risks Mitigate the risk of financial crime by applying the necessary controls in every process, operation, transaction and activity of the function, which will allow the sustainable and responsible management of the business To support the RF Operations management effectively on unit deliverables Investigate/ response to client / RM on operational issues. Communicate with correspondent factors on operational matters. Ensure rectification of credit control and operational issues (if any). Ensure smooth implementation of new system (if any) as well as ongoing upgrades/ enhancements. Co-ordinate with IT support Team on system upgrade, change control release and resolution of problems encountered. Requirements Experience in transaction banking. Strong interpersonal, influencing and communication skills. Proficiency in the English language Fair knowledge understanding of RF products. Good understanding of Operational Risk related to the underlying RF Transactions. A good team player and self starter Strong organizing and time management skills. Solutions oriented, can work independently and has good attention to detail Self-motivated with initiative to take on new and additional responsibilities. A Bachelor degree preferably in a business or related area HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.