Assistant Manager- Quality

Job Description

Process Management & NABH standard Implementation SOPs management Quality Control & documentation Staffs training Responsible for effective implementation of the Quality Program & policy of the hospital in accordance of NABH guidelines. Implementation of SOP is in all depts. Overseeing the co-ordination with all HODSs and staff for implementation of SOPs & NABH guidelines applicable to respective depts... description Process Management & NABH standard Implementation SOPs management Quality Control & documentation Staffs training Responsible for effective implementation of the Quality Program & policy of the hospital in accordance of NABH guidelines. Implementation of SOP is in all depts. Overseeing the co-ordination with all HODSs and staff for implementation of SOPs & NABH guidelines applicable to respective depts... Implementing continued quality improvement programme and updating policies. Taking rounds and implementing the standards of quality to improve overall quality initiative of hospital. Responsible for smooth operations in each floor. Setting standards for quality as well as health and safety. Understand patients needs and requirements to develop effective quality control processes. Ensure adherence to health and safety guidelines as well as legal obligations. Solicit feedback from patients/clients to assess whether their requirements are met or not. Ensure that the hospitals quality management system conforms to patient, internal, ISO 9001 and legal requirements. Manage the monitoring, measurement and review of internal processes, especially those that affect the quality of the hospital functions. 2. Training Developing training programs protocols modules in consonance with NABH guidelines. Responsible for preparation of training schedules, training module, training presentations. Maintaining records of training attendance, training effectiveness & feedback with training evaluation. Submission of training records & 1set of record to HR for personal file to HR dept on weekly basis. Ensuring implementation of EMR modules through HIS systems 3. Audits Organizing and implementing audit programs. Overseeing the co-ordination of internal audits , identifying NCs, doing RCA, CAPA, training & re-audit. 4. Meetings Overseeing co-ordination for committee meetings scheduling & maintaining minute of meeting. Overseeing the circulation & implementation of minutes of meetings. Overseeing the co-ordination of the conduct of periodic for management to review quality initiatives meetings. Provides strategic patient safety activities protocols via patient safety committee & meetings. 5. Continuous Quality improvement programme Evaluates the quality and completeness of clinical documentation processes by performing quality. Preparation of Quality Manuals SOPs of all clinical & non-clinical depts. Based on NABH standard (5th Edition). Ensuring templates incorporated in HIS for retrieving data for Management of Quality Indicators. Maintaining Quality Indicator Data & analyzing for desired corrective actions. Ensuring medical records are complete from clinical point of view based on NABH guidelines.