Assistant Manager Outlet

Fairmont Hotels &amp; Resorts

1 - 3 years

1 - 2 Lacs

Pune

Posted:22 hours ago| Platform:

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Skills Required

Excel Inventory control Cash management Scheduling HR Customer service Training and Development Management Operations Inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Novotel Pune, India. As an integral part of our team, you will play a crucial role in ensuring smooth operations, maintaining high service standards, and driving customer satisfaction.

Oversee daily outlet operations, ensuring efficient service delivery and adherence to company standards.
Manage staff scheduling, training, and development to maintain a high-performing team
Handle financial responsibilities, including cash management, inventory control, and cost optimization
Implement and maintain customer service excellence, addressing guest inquiries and resolving issues promptly
Collaborate with other departments to ensure seamless coordination of services
Conduct regular staff briefings and performance evaluations
Ensure compliance with health, safety, and hygiene regulations
Assist in organizing and executing promotional events and food promotions
Maintain accurate records, including daily logs, incident reports, and inventory checks
Identify areas for improvement and implement strategies to enhance operational efficiency

Minimum 2 years of relevant experience in a similar capacity.
Good reading, writing and oral proficiency in English language.
Good working knowledge of MS Excel, Word, & PowerPoint.
High degree of professiona

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