Assistant Manager - Operations

Responsibilities:

• Branch Operations & Administration: Assists in managing day-to-day branch activities, ensures smooth functioning of client services, documentation, and processing, and monitors office workflows and staff productivity.
• Client Handling & Advisory: Guides clients through immigration procedures, documentation, and application requirements, resolves client queries, ensures high levels of customer satisfaction, and maintains updated knowledge of visa, study abroad, and migration processes.
• Team Supervision & Training: Supports in supervising branch staff and consultants, conducts training sessions to improve team knowledge and sales effectiveness, and motivates the team to achieve performance and revenue targets.
• Sales & Business Development: Assists in meeting monthly/quarterly branch sales goals, contributes to marketing activities, promotional campaigns, and lead generation, and builds relationships with partners, institutions, and agents.
• Compliance & Reporting: Ensures adherence to immigration laws, company policies, and ethical standards, and prepares reports on branch performance, sales achievements, and client feedback.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person