Assistant Manager - Operations - Hyderabad

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Job Summary

Purpose / Objective

Primary Activities / Responsibilities

• Create and implement plan for revenue generation by addition, penetration & retention of new agents / reseller.
• Create & enhance brand image of the company with existing & new agents / reseller through regular planning, monitoring, directing & motivating the team.
• Monitor service rendered to agents / resellers regularly & get feedback from them on a regular basis.
• Ensure submission & collection of bills.
• Ensure proper implementation of Contract Operating Procedure across the zone for each client.
• Monitor any leakage in the revenue.
• Create and execute initiatives to improve revenue churn.
• Conduct service reviews with agents / resellers.
• Review and appraise performance of business partners periodically.
  

Performance Indicators

• New Business Generation (Increase Market Share)
• Retention of existing agents / resellers
• Increase agent / supervisor base.
• Timely billing and collection.
• All other commercial goals laid down.
  

Qualifications

• Bachelor's Degree or International equivalent
• Working knowledge of Microsoft Word, Excel, Access, and Outlook
• Ability to lift 70 lbs./32 kgs.
• Availability to work flexible shift hours, up to 5 days per week
• Strong oral and written communication skills
  

Employee Type