Assistant Manager Operations | International

Teleperformance (TP)

3 - 8 years

4 - 8 Lacs

thane

Posted:1 month ago| Platform:

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Skills Required

international sales operations management international operations shuttering change management flooring concreting branch management center management counselling international business development international marketing site engineering

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 3 to 8 years of experience to join our team as an Assistant Manager Operations in the international sector. The ideal candidate will have a strong background in operations management and excellent leadership skills.

Roles and Responsibility

Manage and oversee daily operations to ensure efficiency and productivity.
Develop and implement process improvements to increase quality and reduce costs.
Lead and motivate a team of professionals to achieve operational excellence.
Collaborate with cross-functional teams to drive business growth.
Analyze operational data to identify trends and areas for improvement.
Implement and maintain high standards of customer service and quality control.

Job Requirements

Proven experience in operations management, preferably in a BPO or call center environment.
Strong leadership and management skills with the ability to motivate and inspire teams.
Excellent communication and interpersonal skills to build strong relationships with stakeholders.
Ability to analyze complex data and make informed decisions to drive business outcomes.
Experience with process improvement initiatives and change management.
Strong problem-solving skills to resolve operational issues and improve processes.

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