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CMS Computers
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Assistant Manager - Operations

Assistant Manager - Operations

0 - 1 years

|

4 - 8 Lacs

Jaipur Rajasthan India

Posted:6 days ago| Platform: Foundit logo

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Skills Required

Inventory Control Data Analysis Team Leadership

Work Mode

On-site

Job Type

Full Time

Job Description

To look after operations of large Citizen Service based e-Governance project in Bangalore.
Operations include quality of Service Delivered to Citizen.
Monitor the adherence to the SOPs.
Contribute to define SoPs for new service launched.
Monitor Citizen Service Center Operations.
Coordinate with IT team for uptime of IT equipment at Center
Coordinate with Software team for application issues.
Monitor housekeeping and Security at centers
Monitor staff attendance
Visit centers periodically
Take citizen feedback and suggest corrective actions.
Monitor cash management activities
Coordinate with local authorities wherever required
Detect the frauds, wrong practices etc and ensure best decorum is maintained in the centers.
Fluency in Kannada is a must (read, write, speak, understand).

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