Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in Hyderabad
>
Firstsource
>
Assistant Manager - Operations

Assistant Manager - Operations

3 - 8 years

|

0 - 4 Lacs

Hyderabad Telangana India

Posted:1 week ago| Platform: Foundit logo

Apply

Skills Required

Risk Trust Services Fraud Detection

Work Mode

On-site

Job Type

Full Time

Job Description

Department :

Role Description:

Roles & Responsibilities

Act as an intermediary between the client and Firstsource, facilitating communication.
Mentor and Lead a team of 15 to 20 fraud associates and set a high bar.
Achieve monthly performance targets like SLAs, Productivity and Quality.
Utilize and relay updates regarding changes in regulations, policies, and procedures.
Stay updated on prevalent fraud patterns, identify risks and help mitigate potential issues.
Respond to risk-related customer issues of varying level of complexity.
Manage and understand KPIs and make data driven decisions.
Formulate action plans to achieve departmental objectives.
Conduct periodic performance evaluations for report the same

More Jobs at Firstsource

Back Office Executive

Bengaluru

Experience: Not specified

INR 1 - 3 Lacs

Non Voice Process Executive

Mumbai Suburbs, Goregaon

Experience: Not specified

INR 1 - 2 Lacs

Non Voice Executive

Mumbai, Mumbai Suburban, Goregaon

INR 1 - 2 Lacs

Assistant Manager - Human Resources

Mumbai Metropolitan Region

Salary: Not disclosed

Hiring For International chat support executive

Bengaluru

INR 1 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Business Process Outsourcing (BPO)

Mumbai

RecommendedJobs for You

Assistant Manager - Operations

The Absolute Journey

Bengaluru, Karnataka, India

Assistant Manager - Operations

BN Recruitment Services. Hiring For Bank

bangalore, gulbarga, belgaum, hubli, rajahmundry, chennai, nellore, vijayawada, vishakhapatnam, kakinada

Assistant Manager - Operations

Jaipur, Rajasthan, India

Assistant Manager - Operations

Hyderabad, Telangana, India

Assistant Manager - Operations

Hyderabad, Telangana, India

Assistant Manager - Operations

Hyderabad, Telangana, India

Assistant Manager - Operations

Calcutta

Assistant Manager - Operations

Bengaluru, Karnataka, India

Assistant Manager - Operations

Greater Kolkata Area

Assistant Manager - Operations

Gurgaon