Assistant Manager - IT (Network Admin)

Acko

6 - 11 years

7 - 11 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Networking Network Security Change Management PRTG SolarWinds Team Leadership CCNA IPSec VPN MPLS SD-WAN P2P Cisco Meraki

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Lead deployment, configuration, and ongoing management of
LAN/WAN
,
WLAN
, and
security infrastructure
across locations
Manage and fine-tune
Sophos Firewall
configurations (IPSec VPNs, policies, SD-WAN, threat protection)
Oversee and maintain
Cisco Meraki access points and switches
, ensuring high-performance, secure connectivity
Troubleshoot complex network and voice-related issues, including
SIP
,
MPLS
, and
P2P links
Manage network firmware upgrades, patching, and performance tuning
Collaborate with ISPs and OEM vendors for escalations and resolutions
Maintain detailed
network documentation
(diagrams, configs, SOPs, change logs)
Use tools like
PRTG
,
SolarWinds
, or open-source alternatives for proactive monitoring
Implement and align with
ITIL-based processes
(Change, Incident, and Problem Management)
Provide
L2/L3 escalation support
and mentor junior network engineers
Support
capacity planning
, security audits, and network architecture reviews
Ensure compliance with internal
information security and data protection policies

Required Skills & Qualifications:

Bachelor's degree in
Computer Science
,
Information Technology
, or a related field
611 years of hands-on experience in
enterprise networking
Strong knowledge of
network security
, including
firewalls
,
VPNs
,
IDS/IPS
, and
NAC
Expertise with
Sophos
and
Cisco WLAN Suite
Experience with
multicast traffic
management and
SDN (Software-Defined Networking)
Proficiency in managing
IT operations
and support infrastructure
Familiarity with
Windows and Mac OS environments
in a networked setup
Experience using
ManageEngine
or similar
ITSM tools

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