Assistant Manager - IT

Key Responsibilities:

• Strategic IT Leadership:

• Define and execute the IT strategy aligned with organizational goals.
• Evaluate emerging technologies and drive digital innovation initiatives.
• Manage vendor relationships to ensure best-in-class technology solutions and services.

• Infrastructure Management:

• Oversee enterprise IT infrastructure including servers, networking, cloud services, and enterprise applications.
• Ensure system scalability, high availability, and business continuity.
• Lead initiatives to optimize IT performance and reduce operational risk.

• Security & Compliance:

• Implement and maintain IT security policies, identity management, and compliance frameworks.
• Monitor and respond to security incidents to minimize organizational risk.

• Team Leadership & Service Delivery:

• Lead cross-functional IT teams, fostering a culture of collaboration, innovation, and accountability.
• Streamline IT processes to improve efficiency, responsiveness, and user satisfaction.
• Define KPIs, track performance, and ensure service levels are met across IT operations.

• Budgeting & Resource Management:

• Plan, manage, and optimize the IT budget.
• Prioritize IT initiatives and allocate resources effectively.

• Digital Resilience & Innovation:

• Drive adoption of automation, cloud, and digital tools to enhance organizational resilience.
• Champion projects that improve system reliability, performance, and user experience.