Assistant Manager / Field Servicing-Geared Motor

Genius Consultants

2 - 5 years

4 - 5 Lacs

coimbatore

Posted:3 weeks ago| Platform:

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Skills Required

geared motors servo drives servo motors gear box filed service servo gearmotors maintenance services documentation service maintenance drives motors servicing gears stainless steel gearmotors

Work Mode

Work from Office

Job Type

Full Time

Job Description

RESPONSIBILITY:

Should have Good communication, technical & Service skills (Service process, Documentation, Failure Analysis etc)
Candidate experience in field service from industrial automation product (motors, geared motors) is preferred.
Providing service support to customers based on SRF from sales
Providing technical support to sales engineers/customer
Planning and attending pending service jobs
Attending emergency service jobs within the target time frame
Inspecting customer units, making a failure analysis if possible at site and sending the service
estimate as per the service guidelines to concerned sales engineer
Servicing geared-motors at customers place to the extent possible based on written
confirmation from sales
Servicing geared-motors at Service-Center to the extent possible based on written confirmation
ahead from sales
Arranging for sending geared-motors which are not possible to be serviced locally to the
assembly plant for service estimate and co-ordination with Tech dept for completion of the job
based on written confirmation from sales
Service training of customers engineers as per the request from sales.
Maintaining the complete documentation of service orders and files.
Up dation of the records in the system for the branch and for the Head Office.
Give feedback to maintain necessary spares inventory at branch to ensure quick service
response in coordination with Branch Manager / Regional Manager.
Maintain the Service center and all the required tools, tackles, equipment in good working

condition and timely maintenance of the same

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