Assistant Manager Facilities Management

1. Technical Operations Management

• Oversee the smooth operation of the township including electrical system, plumbing, and water systems, specific to residential needs.

• Ensure all technical systems are functioning safely and meet the comfort expectations of residents.

• Manage the installation and maintenance of security systems, including CCTV.

• Develop and execute preventive maintenance schedules for residential infrastructure and common areas.

2. Maintenance and Repairs

• Address maintenance requests from residents promptly, especially for essential services like electricity, water, streetlights and other common area issues.

• Conduct regular inspections of common facilities such parking areas, roads, and gardens to ensure they are in working order.

• Supervise in-house maintenance staff and ensure they handle residential repairs efficiently and professionally.

• Coordinate with contractors for specialized repairs, such as maintenance, repairs, or any other development.

3. Energy Management and Sustainability

• Monitor energy and water usage across the property, ensuring utilities are optimized for cost-efficiency.

• Recommend and implement energy-efficient solutions, such as LED lighting, solar panels, or energy-efficient appliances for shared areas.

• Promote sustainable practices among residents, like waste segregation and water conservation.

• Prepare and monitor reports on utility consumption and costs to identify areas for improvement.

4. Vendor and Contractor Management

• Engage and manage service providers for landscaping, pest control, fire safety, and specialized repairs.

• Negotiate contracts to ensure cost-effective services without compromising quality.

• Monitor contractors work to ensure it aligns with residential property standards and regulatory requirements.

5. Compliance and Risk Management

• Ensure compliance with residential society regulations, building codes, and safety standards, including fire safety.

• Conduct regular fire drills and ensure firefighting equipment is operational.

• Inspect for and address potential hazards, such as faulty wiring or slippery surfaces in common areas.

• Maintain proper documentation for regulatory audits and inspections.

6. Resident Communication and Coordination

• Inform residents of scheduled maintenance or service disruptions in advance (e.g., water or power outages).

• Address resident complaints related to technical issues, related to lighting, housekeeping, security, plumbing failures etc.

• Educate residents on how to use property facilities responsibly to minimize wear and tear.

7. Strategic Planning and Upgrades

• Plan for upgrades to aging systems.

• Assess the long-term maintenance needs of the property and recommend cost-effective solutions.

• Stay updated on innovations in common area services.

8. Emergency Management

• Be on call for emergencies like plumbing leaks, electrical outages, or HVAC failures, ensuring swift resolution.

• Develop and implement an emergency response plan for issues like fire, floods, or structural damage.

• Coordinate with local utility providers to resolve power or water supply disruptions affecting the property.

9. Key Skills and Competencies for Residential Properties

• Strong technical knowledge of residential building systems and utilities.

• Excellent communication skills to interact with residents and address their concerns effectively.

• Problem-solving abilities to handle unforeseen technical issues.

• Knowledge of local housing regulations and safety standards.

• Organizational skills to manage multiple tasks and teams simultaneously.Role & responsibilities

Preferred candidate profile