Job Summary As a Quality Manager at Emaar India, you will be responsible for ensuring that all quality standards are met across the company's real estate projects. You will be responsible for implementing quality control procedures and processes, identifying areas of improvement, and working with the project teams to ensure that quality is built into every aspect of the project. Role & responsibilities Develop and implement quality control processes and procedures Ensure that all projects meet or exceed quality standards and expectation Conduct regular quality audits and inspections to identify areas for improvement Work with project teams to develop and implement corrective action plans Train and educate project teams on quality control procedures and processes Communicate quality control issues and progress to senior management Develop and maintain quality documentation, including manuals, procedures, and guidelines Identify and implement process improvements to enhance quality and efficiency Collaborate with cross-functional teams to ensure alignment on quality control goals and objectives Preferred candidate profile Masters/ bachelors degree in engineering, construction management, or a related field. At least 8-12 years of experience in quality management in Villa residential projects that includes high end finishing. Strong knowledge of quality control processes and procedures. Experience in conducting quality audits and inspections. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Proficient in Microsoft Office and project management software. Certification in quality management (e.g., Six Sigma) is a plus.

Role & responsibilities Lead the structural design team across all residential projects from concept to execution. Oversee design development for RCC/ Steel structures, foundations, retaining walls, and high-rise buildings. Validate and approve design calculations, drawings, and specifications ensuring compliance with relevant codes (IS codes, NBC, etc.). Coordinate with architects, MEP, and construction teams to ensure integrated and efficient design delivery and execution. Review and evaluate structural drawings from external consultants, ensuring accuracy and cost optimization. Implement advanced software tools like STAAD Pro, ETABS, SAFE, and AutoCAD for design and analysis. Provide expert guidance on value engineering and structural innovations to enhance quality and reduce costs. Ensure strict adherence to safety standards and statutory requirements related to structural design. Conduct structural audits, peer reviews, and site inspections during key construction phases. Advise management, appoint, and manage, suitable structural consultant for project design development. Lead, mentor, and build the internal structural design team for capability development. In-depth coordination with corporate office structural team and get timely sign off on the proposed design & documentation. Preferred candidate profile Bachelors degree in civil engineering (min) and Masters Degree in Structural Design (preferred) Minimum 15 - 20 years of experience in leading real estate in structural design, primarily focused on residential & commercial buildings, including high-rise developments. Expertise in structural analysis & design software (STAAD Pro, ETABS, SAFE, AutoCAD) Strong knowledge of Indian and international design codes (IS, NBC, ACI, BS, Eurocodes) Project management and team leadership abilities Analytical and problem-solving mindset Excellent communication and stakeholder management skills Familiarity with green building norms and sustainable construction practices is a plus

Job Summary Successful candidate will mandatorily possess good communication skills/soft interpersonal skills, understanding of real estate domain along with the Analytical and Presentation skills. The incumbent will have hands on experience in execution of high-rise residential buildings. The incumbent will be able to manage a team of Civil and Finishing contractors from project inception to completion. The incumbent will strongly liaison with Architects and Consultants for execution of master plan at site. Role & responsibilities Planning of site logistics for execution of works smoothly. Completing the work with utmost Quality and Safety aspects. Identifying the critical paths in the Project and maintaining the delay register. Raising the indent for plants and machinery on a timely basis. Keeping track of the inspection requests for achieving the Quality Standards. Liaising with local authorities in the areas to get the work done smoothly. Organizing and conducting coordination meetings with the vendors on a timely basis with records. Observing the certification of JMR and coordinating with the billing team. Preferred candidate profile Bachelors Degree in Civil or related disciplines. Around 15-20 years of Experience in Construction industry. Well versed with AutoCAD, Word and Excel Soft Skills. Well versed with all kinds of Shuttering methodologies and BBS. Experience in managing a team of minimum of 1000 manpower of the vendors.

Job Summary Successful candidate will mandatorily possess good communication skills/soft interpersonal skills, understanding of real estate domain along with the Analytical and Presentation skills. The incumbent will oversee compliance of all HSE aspects for Residential/ Commercial projects (Group Housing/ High rise/ Commercial/ Plotted developments, etc.) Role & responsibilities Prepare and review site safety plan and risk assessment. Conduct safety inspection of work method, machinery, tools, tackles, construction power generation and distribution system etc. Conduct safety campaign and competition. Prepare and maintain safety statistics, reports etc. Impart safety training to employees. Ensure readiness of first aid and basic firefighting. Preferred candidate profile Bachelors Degree or Diploma in Civil/Mechanical/Electrical, or bachelors degree in physics/chemistry/Maths, or related discipline. ADIS (Advanced Diploma in Industrial Safety) or PDIS (Post Diploma in Industrial Safety) from State Board of Technical Education recognized under State Factories Rules / BOCW Central Rules or Diploma in Construction Safety Management from NICMAR would be preferred. In depth knowledge of construction safety with minimum 10 - 15 years post qualification experience in High-rise Building Construction projects.

Job Summary Successful candidate will mandatorily possess good communication skills/soft interpersonal skills, understanding of real estate domain along with the Analytical and Presentation skills. The Design and Development Manager will be responsible for overseeing the design and development process of various real estate projects. The incumbent will work closely with the project teams, including architects, engineers, contractors, and consultants, to ensure that the projects are completed on time, within budget, and to the required quality standards. Role & responsibilities Manage and lead the design and development process of various real estate projects. Coordinate with the project team to ensure that design and development activities are executed according to the project schedule and budget. Develop and maintain project plans, timelines, and budgets. Manage and review the work of architects, engineers, and other consultants to ensure that project deliverables meet the required quality standards. Manage and maintain relationships with external contractors and vendors. Ensure compliance with local building codes and regulations. Develop and implement processes to improve design and development efficiency and quality. Develop and maintain project documentation, including progress reports, design drawings, and project specifications. Provide technical guidance and support to the project team as needed. Identify and mitigate project risks and issues. Preferred candidate profile Bachelor's degree in Architecture, Engineering, or a related field. Minimum of 10 years of experience in real estate design and development management. Strong project management skills, including the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders. Knowledge of local building codes and regulations. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Proficiency in project management software and Microsoft Office applications.

Job Summary Successful candidate will mandatorily possess good communication skills/soft interpersonal skills, understanding of real estate domain along with the Analytical and Presentation skills. The incumbent will be responsible for the day-to-day management and execution of a specific project within scope, schedule, budget, and quality constraints. The incumbent shall provide governance, support, and oversight for multiple projects. The incumbent will lead the project team, tracks progress, and addresses issues to keep the project on track. Role & responsibilities Responsible for providing detailed plans and schedule for execution of projects, formulating methodology of work. Responsible for creating Master schedule and monitoring progress from conceptual design to completion of construction. To Prepare and maintain detailed engineering and construction schedules including development of critical path. Responsible for examining whether projects are correctly resourced (material, workers, machinery, equipment, engineering staff) for achieving timelines and to advise Project Heads and other stakeholders about remedial measures. To visit sites and provide planning inputs for projects and on remedial measures for achieving schedule dates and compliance with other project parameters to Project Heads and Project Planning Managers at regular intervals. Planning and Scheduling Managers / Officers- of various projects and to ensure standard planning policies across the company in line with the best practices in the industry. Making periodic visits to project sites to review cost reporting/schedules. Establishing and improving PMO methods, including project planning, budgeting, resourcing, and document management. Facilitating regular communication and meetings with internal stakeholders to enhance project delivery and performance. Internal Project resource planning for the ongoing and upcoming projects. Coordinating and reporting corporate office Management requirements on a timely basis. Preferred candidate profile BE Civil with 8-12 years of experience of project planning in real estate or construction industry. PG NICMAR or PMP is Mandatory retirement. Proficiency in Primavera P6 and Power Bi

Summary Successful candidate will mandatorily possess good communication skills/soft interpersonal skills, understanding of real estate domain along with the Analytical and Presentation skills. The incumbent will be responsible for the day-to-day management and execution of a specific project within scope, schedule, budget, and quality constraints. The incumbent shall provide governance, support, and oversight for multiple projects. The incumbent will lead the project team, tracks progress, and addresses issues to keep the project on track. Responsibilities Responsible for providing detailed plans and schedule for execution of projects, formulating methodology of work. Responsible for creating Master schedule and monitoring progress from conceptual design to completion of construction. To Prepare and maintain detailed engineering and construction schedules including development of critical path. Responsible for examining whether projects are correctly resourced (material, workers, machinery, equipment, engineering staff) for achieving timelines and to advise Project Heads and other stakeholders about remedial measures. To visit sites and provide planning inputs for projects and on remedial measures for achieving schedule dates and compliance with other project parameters to Project Heads and Project Planning Managers at regular intervals. Planning and Scheduling Managers / Officers- of various projects and to ensure standard planning policies across the company in line with the best practices in the industry. Making periodic visits to project sites to review cost reporting/schedules. Establishing and improving PMO methods, including project planning, budgeting, resourcing, and document management. Facilitating regular communication and meetings with internal stakeholders to enhance project delivery and performance. Internal Project resource planning for the ongoing and upcoming projects. Coordinating and reporting corporate office Management requirements on a timely basis. Qualifications BE Civil with 10-15 years of experience of project planning in real estate or construction industry. PG NICMAR or PMP is Mandatory retirement. Proficiency in Primavera P6 and Power Bi Show more Show less

Job Summary : The Contact Center Workforce Manager is responsible for leading the workforce management function to ensure optimal staffing, scheduling, and service level attainment across all contact center channels. This strategic role focuses on forecasting demand, managing capacity, and driving workforce efficiency to support service excellence, cost optimization, and operational continuity. Key Responsibilities : Lead workforce planning, including short- and long-term forecasting, resource modeling, and capacity planning across multiple lines of business. Oversee scheduling, intraday monitoring, and real-time management of staffing levels to meet operational targets. Collaborate with operations, HR, and training teams to align workforce strategy with business objectives and growth. Analyze historical data, trends, and external drivers to predict volume and staffing needs accurately. Ensure adherence to service level agreements (SLAs), occupancy targets, and productivity metrics. Manage and mentor a team of WFM analysts and real-time coordinators, ensuring their development and performance. Optimize WFM tools and processes, and drive automation or enhancements where possible. Deliver regular reports, dashboards, and executive summaries on workforce performance, risks, and recommendations. Partner with quality and operations teams to identify efficiency gaps and implement staffing or scheduling solutions. Participate in budget planning, headcount forecasting, and scenario modeling for business continuity planning. Education and Experience : Bachelors degree in business, Mathematics, Operations, or related field. 5+ years of experience in workforce management in a contact center environment, including 2+ years in a leadership or managerial role. Skillset Required: Deep knowledge of WFM tools (e.g., NICE IEX, Verint, Genesys, Aspect, Calabrio). Strong analytical, forecasting, and planning skills. Excellent leadership and team management abilities. Proficiency in data analysis tools and Microsoft Excel (pivot tables, advanced formulas). Strong understanding of call center metrics (AHT, service level, shrinkage, occupancy, etc.). Effective communication and stakeholder management skills. Preferred Qualification: Experience with multichannel contact centers (voice, chat, email, social). Familiarity with KPI-driven environments and service level-based operations.

Job Summary Successful candidate will mandatorily possess good communication skills/soft interpersonal skills, understanding of real estate domain along with the Analytical and Presentation skills. The incumbent will be responsible for leading and managing the structural design function, ensuring high standards of safety, compliance, innovation, and cost-effectiveness in all structural aspects of residential projects Role & responsibilities Lead the structural design team across all projects from concept to execution. Oversee design development for RCC/ Steel structures, foundations, retaining walls, and high-rise buildings. Validate and approve design calculations, drawings, and specifications ensuring compliance with relevant codes (IS codes, NBC, etc.). Coordinate with architects, MEP, and construction teams to ensure integrated and efficient design delivery and execution. Review and evaluate structural drawings from external consultants, ensuring accuracy and cost optimization. Implement advanced software tools like STAAD Pro, ETABS, SAFE, and AutoCAD for design and analysis. Provide expert guidance on value engineering and structural innovations to enhance quality and reduce costs. Ensure strict adherence to safety standards and statutory requirements related to structural design. Conduct structural audits, peer reviews, and site inspections during key construction phases. Advise management, appoint, and manage, suitable structural consultant for project design development. Lead, mentor, and build the internal structural design team for capability development. In-depth coordination with corporate office structural team and get timely sign off on the proposed design & documentation. Preferred candidate profile Bachelors Degree in Civil Engineering (mandatory) and Masters Degree in Structural Design (preferred) Minimum 15 - 20 years of experience in leading real estate in structural design, primarily focused on residential & commercial buildings, including high-rise developments. Expertise in structural analysis & design software (STAAD Pro, ETABS, SAFE, AutoCAD) Strong knowledge of Indian and international design codes (IS, NBC, ACI, BS, Eurocodes) Project management and team leadership abilities Analytical and problem-solving mindset Excellent communication and stakeholder management skills Familiarity with green building norms and sustainable construction practices is a plus

Role & responsibilities Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. Be a first point of contact to handle and resolve customer enquiries with accurate information. Evaluate problems of the customers and provide logical lasting solutions. Identify and escalate issues appropriately and ensure a timely response. Ensure best in class customer satisfaction (CSAT) Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. Ensure escalations are followed up within specified timeline. Go the extra mile to WOW each Customer you connect with Build customer loyalty by follow-up of customer calls. Enhances the customer experience by providing sales information assistance, through use of up/cross-selling, sales techniques. Generate customer interest in the services or products offered by the company. Schedule adherence as per business requirements Works effectively within the team and contributes to a healthy team-oriented environment. Completes assigned tasks within given deadlines. Preferred candidate profile Minimum 1 years of Contact Centre experience in a Soft Skill driven environment Good English language skills required. Excellent communication skills both written (Email/Chat) and verbal (Voice) Good problem-solving skills Strong interpersonal and organizational skill Good computer skills in all MS Office packages Comfortable to work within an agile team.

Role & responsibilities Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. Be a first point of contact to handle and resolve customer enquiries with accurate information. Evaluate problems of the customers and provide logical lasting solutions. Identify and escalate issues appropriately and ensure a timely response. Ensure best in class customer satisfaction (CSAT) Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. Ensure escalations are followed up within specified timeline. Go the extra mile to WOW each Customer you connect with Build customer loyalty by follow-up of customer calls. Enhances the customer experience by providing sales information assistance, through use of up/cross-selling, sales techniques. Generate customer interest in the services or products offered by the company. Schedule adherence as per business requirements Works effectively within the team and contributes to a healthy team-oriented environment. Completes assigned tasks within given deadlines. Preferred candidate profile Minimum 1 years of Contact Centre experience in a Soft Skill driven environment Good English language skills required. Excellent communication skills both written (Email/Chat) and verbal (Voice) Good problem-solving skills Strong interpersonal and organizational skill Good computer skills in all MS Office packages Comfortable to work within an agile team Experience in reservations and bookings is an advantage