Assistant Manager - Commercial operations

Job Description

Position Title: Assistant Manager - Commercial operations Department Experience level Department-Location Role Commercial operations lead for EU market Job Description Execution of budgets Develop and manage budgets, to ensure that business and financial goals are achieved Supply planning Coordinate with planning and other cross functional teams to effectively plan product supplies Prompt escalation of delays and roadblocks for effective issue resolution of orders and supplies Customer management Managing all activities in relation to the customer (onboarding to sales to collection) oOnboarding and maintaining customer master oOrder book management oEnd to end sales monitoring oForecast alignment oRegular telecons with customers to keep them updates on the activities oQuery resolution oTarget achievement for every quarter the financial year for respective accounts oTrack and ensure on time EU testing and release with partner labs oOn time collections Regulatory Compliance Ensure compliance with regulatory requirements and industry standards throughout the supply and contract tenure. Collaboration Establish good working relationships with all customers as well as cross functional teams like manufacturing, SCM, finance, PDC, regulatory and logistics to drive business and financial objectives Performance Monitoring Measure and provide qualitative insights on forecast accuracy, DIFOT and suggest measures for improvement Timely reporting to Management on business, operational and financial performance Other matters Maintain SAP hygiene Pre-requisites Candidates having 5-7 years of commercial operations experience in EU or any SRA market is must Strong understanding of pharmaceutical business, regulations, industry trends and market dynamics Ability to work in a fast-paced environment and manage multiple priorities Excellent communication, negotiation, interpersonal and presentation skills Proficient use in Microsoft Excel, Power Point presentations and SAP.