Assistant Manager (Case Manager)

Title: Assistant Manager (Case Manager)
Title Code: FiT
Program: FiT – Families Together
Reporting To: Project Manager
Location: Delhi
Mode: Field-based, Community-Based Centre
Preferred: FEMALE CANDIDATES

About Udayan Care:

Udayan Care, a public charitable trust founded in 1994, works across 38 cities in 15 Indian states to uplift underserved children, youth, and women through education, mentorship, and skill-building. Recognised with the National Award for Child Welfare, the organisation is committed to transparency, child protection, and sustainable development.

Program Overview – FiT Families Together:

The FiT program (launched in 2022) focuses on family strengthening to prevent the unnecessary separation of children from their families. It aims to reintegrate children into safe family settings and empowers communities to care for their own through a 10-domain “Circle of Care and Protection” framework.

Role Overview – Assistant Manager (Case Manager):

The Case Manager will work closely with families and communities, conducting holistic assessments, developing personalized case plans, facilitating access to services, and monitoring progress. The role emphasizes community engagement, system convergence, and long-term sustainability of support for vulnerable children and families.

Key Responsibilities:

• Conduct assessments and create comprehensive case plans
• Coordinate access to social protection schemes and essential services
• Regularly monitor progress through visits and updates
• Build community-based sustainability and exit strategies
• Maintain case files and ensure timely documentation and reporting
• Partner with stakeholders, including government bodies, NGOs, and service providers

Qualifications & Requirements:

• Bachelor’s degree in Social Work, Psychology, or related fields
• Minimum 2 years’ experience in child welfare, case management, or community development
• Strong knowledge of child protection laws and welfare schemes
• Proficient in basic Excel, documentation tools, and AI-supported data entry
• Language proficiencies: Hindi is essential, and the ability to read and write good English is mandatory.
• Excellent communication, conflict resolution, and mediation skills
• Compassionate, patient, and trauma-informed approach
• Willingness to commit long-term (minimum 3 years preferred)

Why Join Udayan Care?

• Create real social impact through family-based care models
• Engage with diverse communities and contribute to systemic change
• Grow personally and professionally through meaningful work
• Be part of an inclusive, values-driven team
• Collaborate with national and global stakeholders

Application Process:

Please complete the Google Form using the link- https://forms.gle/Ph9P2UHMCYBZerHh6

Child Protection & Safeguarding:

Strict compliance with Udayan Care’s Child Protection and Safeguarding Policies is mandatory. The organisation maintains zero tolerance for any form of abuse, neglect, or exploitation.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):

• What's your highest qualification? Preferred Bachelor’s degree in Social Work, Psychology, or a related field

Experience:

• Preferably in child welfare/community: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person