Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Marriott
>
Assistant Manager - Banquets

Assistant Manager - Banquets

Marriott

2 - 7 years

4 - 5 Lacs

bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

product quality administration event management guest satisfaction customer satisfaction hr customer service management continuous improvement guest relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards
Develops and directs team to provide consistent, high quality service Communicates performance expectations and trains staff in processes Responsible for managing ficial and administrative duties

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area

CORE WORK ACTIVITIES

Supporting Management of Department Operations and Inventories

Manages departmental inventories and assets including par levels and maintece of equipment

Conducts monthly department meetings with the Banquet captains and employees

Maintains attendance log for banquet employees

Maintains and enforces established sanitation levels

Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc)

Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores

Orders supplies for the department (eg, china, glass, silver, buffet presentations, props, and other service equipment needs)

Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor

Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction

Schedules banquet service staff to forecast and service standards, while maximizing profits

Participating in and Leading Banquet Teams

Attends and participates in all pertinent meetings

Leads shifts and actively participates in the servicing of events

Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation

Providing and Ensuring Exceptional Customer Service

Sets a positive example for guest relations

Interacts with guests to obtain feedback on product quality and service levels

Responds to and handles guest problems and complaints

Empowers employees to provide excellent customer service

Strives to improve service performance

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement

Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction

Conducting Human Resources Activities

Interviews and hires Banquet captains and employees with appropriate skills

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job

Ensures employees understand expectations and parameters

Observes service behaviors of employees and provides feedback to individuals

Reviews comment cards and guest satisfaction results with employees

Participates in the development and implementation of corrective action plans

Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures

More Jobs at Marriott

Life Guard

Nasik, Pune, Nagpur, Mumbai, Thane, Aurangabad

Experience: Not specified

INR 2 - 4 Lacs

University Intern - Marketing

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

Experience: Not specified

Salary: Not disclosed

Loss Prevention Associate

Nasik, Pune, Nagpur, Mumbai, Thane, Aurangabad

2 - 7 yrs

INR 2 - 3 Lacs

Sales Manager

Mumbai

4 - 11 yrs

INR 8 - 9 Lacs

Director - Food & Beverage - EXPAT

Mumbai

13 - 20 yrs

INR 25 - 30 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Marriott

Hospitality

Bethesda

Login to

Please Verify Your Phone or Email

Confirm Action

Assistant Manager - Banquets