Assistant Manager

Major Duties

• Take responsibility for managing and delivering a designated legal case work program.


• Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.


• Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.


• Help others get the most out of internal communications systems by offering support and advice.


• Help others get the most out of external communications systems by offering support and advice.


• Advise managers how to apply a wide variety of existing procedures and precedents.


• Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents.


• Work within established procedures to achieve specified goals.


• Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.

Skills, Abilities, Knowledge

Verbal Communication

Data Collection and Analysis

Planning and Organizing

Action Planning

Policy and procedures

Computer Skills

Policy and Regulation

Analyze Alternatives and Recommend Solutions

Analyze Current State/AS-IS State

Assessment

Business Case Contribution

Customer-Focused Approach

Define Future State/TO-BE State

In-Depth Questioning

Numerical Skills

Perform Gap Analysis

Presentation skills

Questions Strategically

Writing skills