Assistant Manager Airline Call Centre

Company Description

Aviation Indeed™️ is a leading staffing agency specializing in payroll and recruitment services for the Aviation, Aerospace, and Defence sectors. Our team is dedicated to connecting top talent with our esteemed clients, fostering robust relationships that support career growth and industry advancement. With our deep industry knowledge and exceptional service, we become your trusted partner in achieving excellence. Our wide range of services includes contractual and permanent hiring, recruitment process outsourcing, payroll management, HR consulting, and individual talent placement. We are committed to supporting the success and sustainable growth of airlines and aerospace companies worldwide.

Role Description

This is a full-time, on-site role for an Assistant Manager, Airline BPO, located in the Greater Delhi Area. The Associate Manager Airline BPO will oversee daily operations, manage customer service tasks, ensure compliance with aviation standards, and maintain aircraft and airline service quality. The role involves coordinating with various departments to ensure smooth operations and meeting regulatory requirements for airworthiness.

Qualifications

• Customer Service skills
• Knowledge and experience in Aviation, Aircraft, and Airlines
• Understanding of Airworthiness standards
• Strong leadership and managerial skills
• Excellent communication and interpersonal skills
• Ability to work efficiently on-site in a dynamic environment
• Bachelor's degree in Aviation Management or a related field
• Previous experience in a BPO or airline operations role is a plus