Assistant Manager - Admin (Hotel)

IndiGo

7 - 12 years

6 - 9 Lacs

gurugram

Posted:1 month ago| Platform:

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Skills Required

vendor contracts travel desk hotel operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager Admin Operations

Key Responsibilities:

Oversee the internal travel desk operations, ensuring timely and efficient travel arrangements for employees.
Monitor and improve operational workflows related to hotel bookings, travel, and billing.
Liaise with vendors and service providers to resolve service issues.
Ensure compliance with company policies and procedures in all operational activities.
Provide regular reports and updates to senior management on operational performance.
Support the call center team with process improvements and training related to travel and hotel operations.

Required Qualifications:

Graduate
in any discipline (mandatory).
Hotel Management
degree/diploma is a
plus
.
Minimum 7
8 years
of experience in hotel operations or travel desk management.
Prior experience in a
call center or customer service environment
is preferred.
Strong negotiation, communication, and vendor management skills.
Proficiency in MS Office (Excel, Word, PowerPoint).
Ability to work in a fast-paced, dynamic environment with a problem-solving mindset.

Preferred Attributes:

Detail-oriented with strong organizational skills.
Ability to multitask and manage multiple stakeholders.
Customer-centric approach with a focus on service excellence.
Team player with leadership potential.

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