Assistant IT Manager

The IT Infrastructure Assistant Manager will be responsible for the IT infrastructure transformation, including planning, implementation, and upkeep of the organization's IT infrastructure across corporate and factory environments. This role involves building enterprise networks, server systems (on-premises & cloud), surveillance infrastructure, SAP HANA Cloud platform coordination, and end-user IT services with the highest level of customer centricity. It is essential for the candidate to ensure a secure, scalable, and resilient IT infrastructure to support uninterrupted business operations and digital growth. The ideal candidate should have extensive experience in managing IT projects and executing enterprise infrastructure, including cloud platforms, data centers, servers, networks, and information security. Moreover, experience in successfully managing operational technology (OT) in manufacturing environments, such as plant automation systems, machine integrations, plant workmen attendance, biometrics, security, surveillance, and other operational systems, is crucial. Furthermore, the candidate should have experience in driving ITIL practices and managing ITSM with best-of-class SLA & Change management across applications & infrastructure using AI-driven tools and automation. They should also possess experience in implementing and managing information security (ICMS) and implementing adequate controls through different security tools & processes. The IT Infrastructure Assistant Manager should excel in technology & vendor evaluation, innovations, new technology adoption, budgeting, cost-benefit analysis, and business case presentation skills. A deep knowledge of surveillance/security systems management, proficiency in user account management, IAM solutions, and access controls is essential. Additionally, expertise in SD-WAN, LAN, VLAN management, and plant network management is required. The ideal candidate should have a strong understanding of network security, firewalls, VPNs, and cybersecurity measures. Experience with virtualization (VMware, Hyper-V) and cloud platforms (AWS, Azure), as well as disaster recovery, backup strategies, and compliance standards, is necessary. Hands-on experience in SAP HANA Cloud environment/user management is considered an added advantage. In terms of additional skills, the candidate should demonstrate the ability to manage multiple projects and priorities in a fast-paced environment. Strong analytical and strategic planning skills, along with excellent negotiation, vendor management, and stakeholder engagement skills, are highly desired. The candidate should have 8-10 years of relevant experience in managing enterprise corporate and multiple plant infrastructures. Proven success in deploying large-scale IT infrastructure solutions within manufacturing or industrial environments is a plus.,