Assistant Front Desk Manager

Company Description

In the heart of India&aposs Silicon Valley, Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park offers an inspiring space where innovative design meets unparalleled service. It combines the best of Hilton Hotels & Resorts and Hilton Garden Inn along with a state-of-the-art convention center. As part of the largest fully integrated complex in South India, we provide a perfect backdrop for meetings and events, ensuring consistency and quality synonymous with the worlds most renowned hotel brand.

Role Description

This is a full-time on-site role for an Assistant Front Desk Manager at Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park. The Assistant Front Desk Manager will be responsible for overseeing the front desk operations, ensuring customer satisfaction, performing receptionist duties, managing reservations, and providing excellent customer service. Daily tasks will include supervising and training front desk staff, handling guest inquiries and complaints, and maintaining communication with other hotel departments to ensure a seamless guest experience.

Qualifications

• Strong skills in Customer Service and Customer Satisfaction
• Experience in performing Receptionist Duties and managing Reservations
• Excellent Communication skills
• Ability to lead and manage a team effectively
• Relevant experience in the hospitality industry is a plus
• Availability to work in Bengaluru on-site
• Bachelor&aposs degree in Hospitality Management or related field is preferred