Assistant | Deputy Manager - Technical Service

Job Description

Company Description Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 101 countries around the world and manufactures in over 300 factories. Its 33,500 employees generated annual sales of CHF 10.49 billion in 2022. Job Description Technical Services role to support in strategic growth of all business segments in Bangalore location. Act as an active member in support sales and marketing team to provide technical support / with marketing tools / documentation Provide technical inputs/ recommendation to strategy development and implementation based on analysis of product performance in comparison to competitive products and reports that define and rank performance requirements for technical success Provide technical support to customers as trouble shooters and technical consultant, including handling/ follow-up complaints on technical related issues. Provide inputs and recommendations for developing/evaluating product applications, defining marketability, modifications and termination of ineffective products Maintain an up-to-date working knowledge of newly developing technologies and manufacturing practices and share with the sales/marketing personnel Develop processes and procedures in technical aspects to ensure successful introduction of the defined products. Training and Development of Sales / Marketing & Application Team on product systems Training and Development of Applicators and Distributors on product systems and its application. Participate as part of a product launch team to ensure smooth introduction of the product in customer serving processes Share with the sales and marketing team via reporting/ workshops the experience gained in technical service laboratories/ manufacturing processes in proper application/ formulation techniques Support presentation/ seminars and workshops to launch product Show more Show less