Assistant Commercial Manager, Line Maintenance Overseas Customers

Role Overview: You will be leading a team of Account Managers and Account Executives at HAECO Hong Kong to handle all commercial activities. Your responsibilities will include analyzing the market situation, formulating competitive commercial proposals, building strong customer relationships, and fostering long-term partnerships. Key Responsibilities: - Drive the compilation of bid/proposal/quote packages by collaborating closely with customers and business units - Partner with internal stakeholders to determine financial objectives and ensure clear communication with the team - Understand Group Policy on legal and compliance requirements - Initiate, negotiate, align, and finalize contractual terms with customers and internal stakeholders within company policy framework - Identify upselling opportunities and prepare contracts for signing with customers - Evaluate, select best alternatives, and actions to optimize program execution - Anticipate potential risks and develop preventive approaches - Take actions to suggest opportunities for improvement and enhance program execution process and performance - Collaborate with business units to propose enhancement solutions and build long-term trusting relationships with operations and production teams - Foresee customer requirements, develop approaches to meet those needs, and engage in negotiations to resolve issues - Secure necessary resources to ensure prompt handling of customer feedback and inquiries - Facilitate and support warranty cases processing and relevant internal and external communications - Build and sustain long-term loyal customers through relationship management Qualifications Required: - Recognized degree in any discipline, with business/management-related qualifications being an advantage - Minimum of 7 years of customer relations/marketing experience, preferably in the aviation industry - Good interpersonal, communication, and presentation skills - Strong prioritizing and organization skills to delegate and accomplish tasks within required timeframes - Knowledge of contracting procedures and negotiation techniques is an advantage - Strong leadership skills and customer focus - Production knowledge in line or base maintenance is an advantage - Excellent command of English and Chinese, both spoken and written Join HAECO and be a part of something bigger!,