Assistant Collection Manager

We are seeking an experienced and results-driven Assistant Manager for Collections & Recovery to join our team. The ideal candidate will have a strong background in recovery processes, team management, and field operations, with a proven ability to handle multiple accounts effectively. Key Responsibilities: Lead and manage the recovery team to achieve monthly targets. Oversee the collection and recovery of overdue accounts across various portfolios. Conduct regular field visits to ensure effective follow-ups and on-ground support. Ensure high standards of client satisfaction through professional communication and resolution handling. Utilize strong customer negotiation and convincing skills to recover dues efficiently. Monitor team performance and provide training and guidance to maximize efficiency. Requirements: Proven experience in collections and recovery, particularly in a team leadership role. Excellent communication, negotiation, and problem-solving skills. Strong ability to multitask and manage several accounts simultaneously. Willingness to travel for field visits as required.