Assistant Category Manager (Revenue Management)

As an Assistant Manager in the Category department, your primary responsibilities will involve various key areas: **Data Analysis & Reporting:** - Analyze customer data, booking patterns, market trends, and business performance metrics to derive actionable insights. - Develop and maintain reports, dashboards, and data visualizations for key stakeholders. - Regularly report on business KPIs and performance. **Business Process Optimization:** - Identify inefficiencies or gaps in current business processes and workflows. - Make recommendations for improvements and operational streamlining to reduce costs and enhance productivity. - Collaborate with different business units to implement process improvements. **Market and Competitor Analysis:** - Monitor industry trends and competitor activities to stay informed about market conditions. - Provide insights and recommendations for adapting to market changes and maintaining a competitive advantage. **Customer Experience & Product Improvement:** - Work closely with product teams to address customer feedback and pain points in product enhancements. - Utilize customer insights to drive improvements in the travel experience, booking process, and customer service. **Risk Management & Compliance:** - Identify potential risks related to business processes, technology, and regulatory changes in the travel industry. - Assist in developing strategies to mitigate risks and ensure compliance with industry regulations. To excel in this role, you should meet the following qualifications: - Hold a Bachelor's degree. - Have proven experience (1+ years) as a Business Analyst, preferably in the travel, tourism, or hospitality industry. - Possess strong analytical skills with the ability to work with large data sets and identify trends. - Proficiency in data analysis tools such as Excel, SQL, Power BI, etc. - Excellent communication skills to interact effectively with stakeholders at all levels. - Familiarity with the travel industry's business models, including booking systems, CRM, and distribution channels. - Strong problem-solving skills and attention to detail. - Ability to manage multiple priorities and thrive in a fast-paced environment.,