Asset & Billing Management Specialist - AR-Billing

4 - 7 years

1 - 4 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Provision of an excellent Finance service is critical to the achievement of the Business Service Centre. This role reports to the Asset Billing Management Lead as part of the CBM team. You will apply your excellent subject matter knowledge to support our major accounts client base. Responsible for the coordination of the End-to-End Contract and Billing support in line with Keyloop policies and procedures to ensure both our business partners and clients are operationally supported to deliver the best level of service
 

Key Duties Responsibilities

    • Controls manages client invoicing and credit management E2E process and procedures for our major accounts portfolio
    • Maintains and is responsible for accurate service contract management and contract cancellation according to the Keyloop terms conditions
    • Performs New customer set-up examination and credit check review Reviews and performs Customer master amendments, customer block - only complex/disputed queries
    • Accountable for managing queried quote validation and related issues resolution in line with defined SLA s
    • Works with Collections, where applicable, in investigating and resolving customer disputes and issues to improve overall service to our customers and support improved cash flow for Keyloop
    • Supports and actively participates in the continual improvement of the contract billing processes
    • Communicate and collaborate professionally with customers and Keyloop associates at all levels
    • Will confidently escalate potential financial risk to your line manager, documenting required evidence and resolution accordingly.
    • Responsible for producing accurate reports (pre-closing, after closing), in line with MEC timetable for leadership
    • Ensuring all processes are always compliant with internal rules requirements
    • Manages ad-hoc requests from the line manager
    • Live by the Keyloop values in your daily behaviors, communications, and actions
Skillsets required
    • Experience in dealing with customers at all levels
    • Competent in MS Word, Excel, and Outlook
    • A working knowledge of Salesforce, NetSuite, and Navision Business Central
    • Ability to manage and prioritize workload
    • Proficient in English (Excellent communication skills)

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