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Apex Group
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Asset and Configuration Management Analyst

Asset and Configuration Management Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Apex Group

2 - 5 years

4 - 6 Lacs

Mumbai

Posted:16 hours ago| Platform:

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Skills Required

cmdb presentation skills cloud technologies productivity infrastructure it asset management service management itam asset management business services software asset management configuration management servicenow itsm fund administration asset

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience.Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youPrimary responsibilities

Responsible for ensuring there is an up-to-date and verified database of all Assets and Configuration Items (CIs) throughout theIT Service Management Lifecycle.

Apply a continuous improvement approach to identifying and tracking company assets, CIs and their dependencies within the Configuration Management Database (CMDB)

Collaborate with key stakeholders, internal teams (such as Applications and Change and Release Mgt teams) and external vendors for the introduction and retirement of assets through changes, releases, upgrades, new technology deployments and acquisitions.

Supporting the Head of Asset and Configuration to manage Data Governance Framework, monitoring the quality of updates to the CMDB (single source of truth) which is integrated with our Enterprise Architecture Platform solution (BizzDesign) and downstream processes.

Establish and maintain relationships between infrastructure, applications, and business services and capabilities through the CMDB/CSDM.

Work closely with IT teams to identify and resolve issues related to configuration and asset management.

Generate and analyse reports to identify trends and areas for improvement.

Collaborate with other IT teams to implement and maintain best practices for configuration and asset management.

Monitor and enforce compliance with configuration and asset management policies and procedures. Providing guidance and support to other IT teams on configuration and asset management-related issues.

Supporting the process owner and process manager and providing inputs in the creation of principles, processes, and procedures

Supporting the definition of the structure of the configuration management system, including CI types, naming conventions, required and optional attributes and relationships.

Proposing scope for service asset and configuration management and performing configuration audits.

Proven experience in asset and configuration management using the ServiceNow platform, with a focus on ServiceNow Discovery, Graph Connectors, and Multisource CMDB.

ITAM, CAMP, CITAM or other accreditation in Asset and Configuration Management discipline

Strong attention to detail, ability to process data and work in a complex global organisational environment.

Extremely strong organization and productivity skills, ability to interface with managers, staff, and stakeholders within the organization.

Proven experience with ITSM tools such as Service Now

Proven experience and excellent knowledge of Cloud technologies, Physical and Virtual Infrastructure

Excellent verbal and written presentation and communication skills.

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Apex Group

Financial Services

London

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Asset and Configuration Management Analyst