Artificial Intelligence (AI) Associate in Ahmedabad

Key Responsibilities

• AI tools for customer interaction & support:
• Respond to customer queries through chatbots, emails, or voice AI systems.
• Assist clients with travel bookings, itinerary suggestions, and FAQs.
• Provide 24/7 first-line support, escalating complex queries to human agents.
• AI tools for travel planning & recommendations:
• Suggest destinations, hotels, activities, and packages based on customer preferences.
• Use AI algorithms to personalize travel options and upsell agency services.
• AI for operational support:
• Automate repetitive tasks like sending confirmations, reminders, and invoices.
• Maintain and update customer databases with accuracy.
• Monitor customer sentiment and feedback for service improvements.
• AI for marketing & content assistance:
• Generate engaging travel content (blogs, social posts, promotional messages).
• Assist in creating visuals, itineraries, and presentations for campaigns.
• Analyze campaign performance and suggest improvements.
• Build AI for analytics & reporting:
• Track customer behavior and preferences to identify trends.
• Provide insights to management for better decision-making.
• Assist in forecasting demand and analyzing booking patterns.