Junior Travel & Tourism Associate Fresher Job

Job Description

About the job: Key responsibilities: 1. Respond to customer inquiries via phone, email, and live chat in a professional and timely manner 2. Address and resolve customer complaints and issues efficiently, escalating to higher authorities when necessary 3. Assist customers with bookings, modifications, cancellations, and refunds, ensuring all processes are followed correctly 4. Maintain a thorough understanding of Bluestone Travels's offerings and services to provide accurate information and recommendations to customers 5. Gather customer feedback and provide insights for improving our services and customer experience 6. Maintain accurate records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken 7. Work closely with other departments, such as operations and sales, to ensure a smooth customer journey and quick resolution of issues Who can apply: Only those candidates can apply who: are from Ahmedabad only Salary: ₹ 2,20,500 - 2,80,000 /year Experience: 0 year(s) Deadline: 2025-05-31 23:59:59 Skills required: MS-Word, MS-Excel, English Proficiency (Spoken), English Proficiency (Written) and Travel Itinerary Making About Company: We are one of the leading travel agency in Ahmedabad. We provide complete travel solutions with related to flights, hotels and holiday packages all over the world. We believe in providing personal customized service to the clients in order to make them happy and satisfied.