ARER FRANCHISEE EXECUTIVE

Job Summary:

The Area Franchisee Executive is responsible for overseeing and supporting the operations, compliance, and performance of franchise outlets within a designated geographic area. This role involves ensuring brand standards are maintained, providing operational support to franchisees, driving sales performance, and fostering strong relationships between the franchisor and franchisees.

Key Responsibilities:

• Franchisee Relationship Management:
• Act as the primary point of contact between the company and franchisees in the assigned area.
• Provide ongoing support, guidance, and training to franchisees to improve operational effectiveness.
• Operational Excellence:
• Monitor and ensure adherence to brand standards, SOPs, and company policies.
• Conduct regular site visits to assess performance, hygiene, customer service, and compliance.
• Sales & Performance Monitoring:
• Analyze sales reports and KPIs of franchise outlets to identify trends, issues, and opportunities.
• Support franchisees in developing and executing local marketing or promotional initiatives.
• Training & Development:
• Organize and facilitate training sessions for franchise staff to ensure product knowledge and service quality.
• Help new franchisees during the pre-opening and launch phase.
• Issue Resolution & Support:
• Address operational challenges and provide timely resolutions.
• Collaborate with internal departments (marketing, supply chain, HR, etc.) to support franchise needs.
• Expansion Support (if applicable):
• Assist in identifying potential new franchise locations and evaluating feasibility.
• Support the onboarding of new franchise partners.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• 2-4 years of experience in franchise management, retail operations, or a related area.
• Experience in [industry] preferred (e.g., QSR, retail, education).

Skills & Competencies:

• Strong interpersonal and relationship management skills.
• Good analytical and problem-solving abilities.
• Excellent communication and presentation skills.
• Ability to multitask and work in a fast-paced environment.
• Willingness to travel frequently within the assigned area.

Key Performance Indicators (KPIs):

• Franchisee satisfaction and retention
• Sales growth and profitability of franchise outlets
• Compliance audit scores
• Operational efficiency and SOP adherence

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person