3 - 6 years

3 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Role & responsibilities

  • Manpower Planning:

    Plan and allocate service manpower for AMC and breakdown services based on Archibus call data and workload analysis to ensure timely service delivery.
  • Technical Support:

    Provide expert technical guidance to service engineers and resolve complex technical issues to minimize equipment downtime.
  • Training & Development:

    Conduct regular technical and safety training programs for service engineers across the North Region to enhance skill levels and service quality.
  • Travel & Field Engagement:

    Willingness to travel extensively across the region and work effectively in a fast-paced, dynamic service environment.

  • Revenue Generation:

    Drive service revenue through AMCs, spare parts sales, and value-added services to achieve assigned targets.
  • Customer Satisfaction:

    Ensure high customer satisfaction, strong repeat business, and long-term relationships through consistent service quality and prompt issue resolution.

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