Area Sales Manager - TES

Job Description Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tata's esteemed leadership with AIA's extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core," emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S.O.A.R. Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A Position Overview Position Title Department Level/ Band Area Sales Manager - TES Tata Eco System 401/ Manager Role Summary: Drives sales in the mapped geography through liaison with Tata Group Companies, TAIA HO, Interacts with stakeholders to motivate them to sell company products, Manages customer queries & complaints & ensures they are resolved. B Organizational Relationships Reports To Supervises Zonal Head - TES Relationship Managers C Job Dimensions Geographic Area Covered Stakeholders Internal As per given geography Distribution Operations, Operations, Marketing, HR, TES Relationship Team External Tata Group Companies D Key Result Areas Drive sales in the region through liaison with TES Relationship Team Top line and bottom-line responsibility for sales targets (Team + Direct) Tata AIA Life Insurance Co. Ltd Internal use only

Job Description Coordinate with the senior management of TES to set targets & review mutual expectations Coordinate with TES HO Team to decide contests for their sales teams Arrange for marketing materials Interact regularly with stakeholders to provide them with sales status , product updates, business required etc Interact with sales staff of to motivate them to sell company products ¢ ¢ Visit the branches of stakeholders on a regular basis to observe the sales process & resolve any escalated queries Inform the sales staff at the branches about the various contests being held & motivate them to perform better Track business daily & give feedback to sales team as well as senior management ¢ ¢ ¢ ¢ Facilitate delivery of marketing material to outstation locations Handle customer queries & complaints received through stakeholders Facilitate case submission & issuance for the sales teams Coordinate between Sales stakeholders & HO teams to ensure all pendencys are resolved Manage customer queries & complaints & ensure they are resolved ¢ Facilitate claims resolution & give update on the same to sales stakeholders Manage & develop a team of reportees ¢ ¢ Set targets for the reportees & review their performance on regular basis Set sales strategies for the team and follow up with the team to ensure that they are achieving their targets & provide them with regular feedback ¢ Provide support to team members in every possible way for them to achieve their targets Drive adherence to SOPs & ¢ ¢ Ensure compliance in business Ensure that the form is being filled correctly to avoid any fraud or misrepresentation ensure compliance ¢ ¢ Educate the sales teams on the importance of compliance Ensure that no mis selling happens at the sales offices & that no wrong information is being given out E Skills Required Technical Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising/Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ Tata AIA Life Insurance Co. Ltd Internal use only

Job Description F Incumbent Characteristics Essential Desired Qualification Experience Graduate PG/MBA 10-12 years Disclaimer: Tata AIA Life Insurance does not charge any fees from candidates during the hiring process. Verify job offers through official Tata AIA communication channels to avoid fraud. The job description is the sole property of Tata AIA Life Insurance. The content of this JD is confidential, and unauthorized changes or reproduction are forbidden. To know more about Tata AIA Life, click on the weblink: www.tataaia.com Tata AIA Life Insurance Co. Ltd Internal use only Interested candidates can share there CV to-

hassan.mohammed@tataaia.com

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