Area Sales Manager - Deputy Manager Level

Location : Mumbai Rural ( Region Covered Maharashtra,GOA,Gujarat,Rajasthan)

Individual Contributor Role

1. Job Purpose:

• Improve Renaults Market Share, Profitability & Brand Success in India by managing the Dealerships and pushing Wholesale & Retail business volumes

1. Roles & Responsibilities:

1/ Territory Sales Volumes

• Efficient Management Of Renault India Commercial Budgets
• Implementation of Commercial Activity Campaigns
• Manage the New model launches at the dealership-end
• Ensure achievement of dealer-wise wholesale targets

2/ Market Share (based on TIV)

• Study the Competitor efforts and strategies (in the relevant territory) closely pass on the relevant info to H.O. teams
• Provide feedback on the efficiency of dealer programmes
• Micro-level monitoring of dealership-marketing-activities (local)
• Work closely with Marketing to improve Brand Visibility in the territory

3/ Customer Retention

• Keep close watch on the Lost Customer Database maintained by the dealership
• Investigate (conduct RCA) for Enquiries which have not converted into Bookings
• Strengthen the Referral program at the dealership-end
• Implement steps to improve the CX (Customer Experience) at the dealer-network
• Ensure that dealer staff are trained in line with RIPL guidelines

4/ Dealer Relationship Management

• Assist the Business Manager on issue relating to dealer financial performance
• To follow the management of Dealer stocks and to ensure that actions are being taken to control ageing and stock turn
• To build a professional and motivational relationship with the Sales Consultants team
• Achievement of quality and profit objectives for your Dealers

1. Knowledge & Skills

Qualifications

• U.G, Degree in Mechanical / Automobile Engineering : B.E / B.Tech Additional Qualification: Post Graduate Degree (MBA) or Diploma (PGDBM) Relevant Experience

Relevant Experience

• Similar position in Channel Sales business with OEMs ; minimum 5 9 yrs of Field Experience Core Competencies