Area Operations Manager - Lucknow / Prayagraj / Ludhiana

Key Responsibilities:

Sales and Business Development:

• Develop and implement sales strategies to achieve revenue and profitability goals.
• Analyze sales reports and market trends to identify growth opportunities.
• Collaborate with the marketing team for promotional activities and events.

Operations Management:

• Ensure stores comply with company policies, procedures, and brand standards.
• Monitor inventory management, stock levels, and visual merchandising.
• Conduct regular store audits to ensure operational excellence.

Team Leadership and Development:

• Recruit, train, and mentor store managers and sales associates.
• Provide coaching and performance feedback to enhance productivity.
• Foster a positive work environment and promote teamwork.

Customer Experience:

• Ensure exceptional customer service standards are maintained.
• Address and resolve customer issues and complaints promptly.
• Implement customer loyalty programs and initiatives.

Financial Management:

• Manage area budgets, including sales, expenses, and profitability.
• Ensure accurate financial reporting and operational cost control.
• Monitor store-level financial performance and recommend corrective actions.

6. PFA the required points:

• Attend daily Store Meetings for all the store and do daily review of all stores
• Ensure 100% adherence to Store daily PJP
• Relationship building with Franchisee
• Communication and Collaboration and Problem solving
• Achieve sales, revenue and profitability target for the assigned area
• Customer Satisfaction
• Employee Engagement and Retention
• All Store Profitability
• Inventory Management
• Quick resolution of customer query, if any.
• Ensure seamless store operations, maintaining high standards of customer service, visual merchandising and inventory management
• Monitor and ensure adherence to the company policies, procedures, and regulatory requirements
• Drive and Participate in BTL activities and Exhibition to grow business in a sustainable way
• Look forward for long term association with the organization

7.