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Area Manager - Debt Management Services - Mortgages, DMS Mortgages, Mortgages GCL

0 - 5 years

0 Lacs

Delhi, Delhi

Posted:2 weeks ago| Platform: Indeed logo

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Skills Required

management monitoring planning portfolios data analysis sourcing contracts portfolio checks tracking compliance code assessment support

Work Mode

On-site

Job Description

    Debt Management Services - MortgagesDelhi - Pitampura
    Posted On
    29 Jul 2025
    End Date
    29 Jul 2026
    Required Experience
    3 - 5 Years

BASIC SECTION

Job Level

GB04

Job Title

Area Manager - Debt Management Services - Mortgages, DMS Mortgages, Mortgages GCL

Job Location

Country

India

State

DELHI

Region

North

City

New Delhi

Location Name

Delhi - Pitampura

Tier

Megapolis

Skills

SKILL

SKILLS AS PER JD

Minimum Qualification

OTHERS

JOB DESCRIPTION

Job Purpose

Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms

Duties and Responsibilities

1. Allocation Planning: Planning allocation of portfolios to RO’s and Agencies Based on:
  • Performance: Previous months track record

  • Data Analysis and Insights

  • Geographical dimensions

  • Capacity

  • Location

    • 2. Vendor Management: Activities including researching and sourcing vendors, obtaining quotes, analyzing capabilities, turnaround times, negotiating contracts and managing relationships. Role would include:
  • Capacity Check based on portfolio trends

  • Availability checks: Checking if the agencies cater to the particular location

  • Performance checks: based on data collected on agencies past performance and their record history

  • Check’s on Off Role

    • 3. Processes:
  • Vendor Bill tracking and confirmation

  • Performing adequate compliance checks based on company policies and legal requirements

  • System allocation and admin services facilitation by connecting with the requisite teams

    • 4. People / Team Management i) New Joinee Inductions
  • Penapp Code generations

  • Products information to be d

  • Vendor introductions to be made

  • Information on Performance pay metrices and the policies regarding the same

  • Teams past performance information to be d to set a base

    • ii) Performance Management: Sets milestone targets for the team; Analyses performance along with team to generate insights and plan actions accordingly - ensures improved performance 5. Performance:
  • DRR of Area/Location

  • Track vendor wise performance and provide due support

  • Visit critical cases on field

    • Key Decisions / Dimensions

  • Management of high value cases

  • Agency assessment and influencing for support in achieving targets

    • Major Challenges

  • Portfolio Management – closing cases at Bucket X

  • Managing difficult locations with scarcity of relevant talent

  • Need to involve dealers to achieve collection target achievement

    • Required Qualifications and Experience

    a) Qualifications
  • Graduate in any discipline

    • b) Work Experience
  • Post qualification – 3 to 5 years

  • Vendor management – complete cycle

  • Team management

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