Area Manager - Alternate Channels

5 - 9 years

0 Lacs

Posted:23 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a dedicated team member, your primary responsibility will be to understand customer requirements and ensure prompt service delivery. You will be tasked with fostering strong relationships with existing clients to drive repeat business and maximize profitability. Your role will involve managing the weighted IRR to achieve sustainable growth while meeting profit targets for the assigned cluster of locations. It will be essential to focus on achieving sales targets through full compliance and effective team management, including staffing, grooming, motivation, and minimizing attrition. You will also be responsible for keeping delinquency ratios low within your portfolio and identifying opportunities for market penetration on a monthly basis. Your proactive approach will involve assessing training needs to enhance team performance and identifying new markets for business expansion. Additionally, you will play a key role in introducing and implementing innovative marketing and sales promotion strategies in coordination with the product team. Your overall ownership of the Connectors business in the assigned locations/cluster will require a strong focus on business productivity and profitable sales growth to meet set targets. Key Responsibilities: - Understand customer requirements and ensure prompt service delivery - Foster strong relationships with existing clients to drive repeat business and maximize profitability - Manage the weighted IRR to achieve sustainable growth and meet profit targets - Achieve sales targets through full compliance and effective team management - Keep delinquency ratios low and identify opportunities for market penetration - Assess training needs to enhance team performance and identify new markets for business expansion - Introduce and implement innovative marketing and sales promotion strategies - Focus on business productivity and profitable sales growth to meet set targets Qualifications Required: - Strong operational expertise and strategic thinking - Exceptional relationship management skills - Previous experience in team management and achieving sales targets - Proactive approach towards assessing training needs and market opportunities (Note: No additional details of the company were provided in the job description),

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