AREA COACH MANAGER

The Area Coach is the No.1 leader and has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation. This includes product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and ensuring the delivery of the highest quality products and services to each customer. Core Responsibilities Include: Creating value for shareholders through efficient operations, appropriate cost controls, and profit management. Effectively managing a Yum-owned restaurant within company policies and guidelines to ensure 100% customer satisfaction. Controlling day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team. Managing profit & loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions. Interviewing and hiring team members, conducting performance appraisals, taking disciplinary action, motivating, and training. Ensuring maintenance of equipment, facility, and grounds through a preventative maintenance program. Ensuring food quality and 100% customer satisfaction. Ensuring complete and timely execution of corporate & local marketing programs. Ensuring a safe working and customer experience environment by facilitating safe work behaviors of the team. Championing recognition and motivation efforts. The ideal candidate for the Area Coach position will possess: Passion for hospitality. People Focus: training & development. Custodian of Culture. Thirst for Knowledge. Dedication to providing exceptional customer service. Qualifications include being a graduate (any stream) or having a 3-year Degree / Diploma in Hotel Management with a minimum of 5 years of work experience, including at least 1 year in a senior supervisory role (Hotel) / unit manager role (Retail). Age requirement: 24 - 35.,