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Architect/ Lead Consultant

8 - 10 years

19 - 25 Lacs

bengaluru

Posted:4 weeks ago| Platform: Naukri logo

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Skills Required

order management documentation oracle scm problem analysis troubleshooting oracle customer service project implementation manual testing test cases oracle inventory prioritization technical support service desk oracle erp scm inventory management

Work Mode

Work from Office

Job Type

Full Time

Job Description


 Oracle InventoryQA 
 Key Responsibilities: 
  • We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle.
  • Provide L1 support for organization and Location Configuration
  • Mange Oracle Receiving and recipient accounting issues
  • Deliver Month-end/Quarter-End support services
  • Triage and prioritize incoming oracle inventory management tickets
  • Perform initial assessment of reported system issues
  • Route complex problems to appropriate support team and on-calls
  • Troubleshoot and resolve Oracle inventory issues or route to appropriate teams
  • Document solutions and knowledge base articles
  • Monitor tickets queues and ensure SLA compliance
  • Support critical period-end processing activities
  • Ensure inventory visibility and accuracy within Oracle systems
  • Implement best practices for inventory management within Oracle


    •  Requirements: 
  • 5+ experience of Oracle inventory management modules
  • Understanding of receiving and recipient accounting processes
  • Experience with organization and location configuration in Oracle
  • 5+yrs of relevant exp on Support or implementation projects.
  • Manual Testing experience & have written test cases.
  • Good Communication for an Individual contributor role.
  • Familiarity with month-end and quarter-end procedure
  • Strong problem analysis and prioritization skills
  • Experience with ticketing system and incident management
  • Excellent communication and documentation skills
  • Ability to work effectively under pressure during critical business periods

    •  Qualifications 
  • Experience with Oracle ERP systems
  • Background in technical support or service desk environments
  • Understanding of inventory management concepts
  • Customer service orientation
  • Strong analytics and troubleshooting skills

    • Mandatory Skills:
  • Oracle SCM Order Management Cloud .
    Experience8-10 Years .

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    Wipro

    Information Technology & Services

    Bengaluru

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